26A Jarnostraße, 22145 Hamburg, Germany
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Hotel Description

Honestly, when I first saw the name “Ankommen und wohlfühlen, wie zu Hause” – which basically means “arrive and feel comfortable, like at home” – I wasn’t sure what to expect. It’s one of those German hotel names that either delivers exactly what it promises or falls completely flat. This place actually does the former, though it takes a minute to see why.

The building itself is pretty standard 3-star stuff, nothing that’ll make you stop and Instagram the facade. But you know what? Once you’re inside, there’s this genuine warmth that’s hard to fake. The lobby has this lived-in feeling – not shabby, just… authentic. Like someone’s well-kept family home that happens to rent out rooms. The staff genuinely seems to care about whether you’re settling in okay, which sounds cheesy but makes a real difference when you’re dealing with jet lag or just need a decent restaurant recommendation. I mean, they actually ask follow-up questions instead of just pointing you toward the tourist traps.

The rooms are where this place really makes sense. They’re not trying to be boutique-fancy or business-hotel sleek – they’re just comfortable in a way that lets you actually relax. Good reading lights (seriously underrated), proper blackout curtains, and beds that don’t feel like they came from a catalog. The bathrooms are clean and functional without any unnecessary marble or mood lighting nonsense. What I appreciated most was the little kitchen setup – nothing elaborate, but enough to make coffee the way you like it or store some groceries if you’re staying more than a couple nights. The Wi-Fi actually works throughout the building, which honestly puts it ahead of some 4-star places I’ve stayed.

Location-wise, you’re not in the thick of tourist central, which is either perfect or problematic depending on what you’re after. It’s more of a residential area feel – you’ll hear actual life happening outside your window instead of just tour buses and street performers. There’s decent public transport nearby, and if you’re the type who likes to discover a place by wandering around, you’ll find some genuinely local spots within walking distance. Parking can be a bit of a puzzle during busy periods, but the front desk usually has solid suggestions for where to leave your car without breaking the bank.

The 7.7 rating makes total sense to me – it’s not perfect, but it’s doing what it set out to do really well. If you’re looking for a spa weekend or rooftop cocktails, this isn’t your place. But if you want somewhere that feels less like a hotel transaction and more like… well, like the name says, like being at home – this works. I’d definitely stay here again, especially for longer trips where you want to feel settled rather than just passing through.

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Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

Kitchen:

  • Dining table
  • Coffee machine
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator
  • Kitchenette

Bathroom:

  • Toilet paper
  • Towels
  • Additional toilet
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor fireplace
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Terrace
  • Garden

Wellness:

  • Full body massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Sun loungers or beach chairs
  • Massage

Living Area:

  • Seating Area

Food & Drink:

  • Minibar
  • Tea/Coffee maker

Miscellaneous:

  • Non-smoking throughout
  • Heating
  • Family rooms
  • Non-smoking rooms

Outdoor & View:

  • Garden view
  • View

Room Amenities:

  • Socket near the bed
  • Clothes rack
  • Hardwood or parquet floors
  • Private entrance

Languages spoken:

  • German
  • English

Safety & security:

  • Fire extinguishers
  • Smoke alarms
  • Key access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out

Building characteristics:

  • Private apartment in building
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Rules

Pets:

  • Pets are not allowed.

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 15:00 to 21:00
  • You’ll need to let the property know in advance what time you’ll arrive.

Check-out:

  • From 8:00 to 11:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.0

Comfort:

8.0

Location:

8.4

Free WiFi:

10

Facilities:

7.5

Cleanliness:

8.5

Value for money:

7.9

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