Präsident-Krahn-Str. 13, Altona-Nord, 22765 Hamburg, Germany
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Best Western Raphael Hotel Altona Overview

First Impressions

Walking up to Best Western Raphael Hotel Altona, you immediately get the sense that this three-star property knows exactly what it’s doing. It’s not trying to be something flashy — instead, it’s that reliable friend who always delivers. The building sits confidently on Präsident-Krahn-Straße, and honestly, the location alone makes you feel like you’ve made a smart choice. There’s something reassuring about a place that’s clearly figured out how to keep guests coming back.

The Altona Advantage

You know what’s brilliant about staying in Altona-Nord? You’re actually in Hamburg proper, but it feels like you’ve discovered this perfectly positioned neighborhood that most tourists miss. I mean, couples consistently rate this location a 9.0 out of 10, and after spending time here, I totally get why. You’re close enough to everything that matters — the harbor, the city center, the nightlife — but you’re not dealing with the chaos and inflated prices of staying right in the thick of things. The parking situation alone is worth mentioning because, let’s be real, finding decent hotel parking in Hamburg can be a nightmare.

Your Room and Comfort

The room itself hits that sweet spot between functional and comfortable. Nothing groundbreaking, but everything works exactly as it should — which, honestly, is more valuable than you might think when you’re traveling. The beds are properly comfortable (not those rock-hard European mattresses you sometimes encounter), and there’s enough space to actually unpack without feeling cramped. What I really appreciated was how quiet everything stays, even though you’re in a bustling part of the city.

Morning Fuel

The breakfast buffet deserves its own mention because it’s one of those things that can make or break your day. They’ve got the basics covered — fresh bread, decent coffee, eggs prepared properly — but it’s the little touches that show they care. The buffet setup flows well, so you’re not bumping into other guests, and they keep everything stocked throughout the morning rush. It’s the kind of breakfast that actually fuels you for a day of exploring rather than leaving you hunting for real food an hour later.

Why Guests Love It

Here’s the thing that really sets this place apart — the repeat guest factor. There are genuinely more people coming back here than at most other properties, and that tells you everything you need to know. Recent guests have been rating the location an 8.9, which is pretty remarkable for any hotel, let alone a three-star property. It’s that combination of being perfectly positioned without the premium price tag, plus staff who clearly know how to run a tight ship. You’ll leave feeling like you got excellent value, and — if you’re like most guests — you’ll probably find yourself booking here again next time you’re in Hamburg.

Travelers should reserve a hotel in Hamburg at least two months ahead of their visit to ensure availability and secure better rates, especially during the peak summer season when the city hosts numerous maritime festivals and outdoor concerts.

Best Western Raphael Hotel Altona Accommodations

AccommodationDetailsEstimated Price
Standard Double Room1 large double bed for Max persons: 2$115
Comfort Double Room1 large double bed for Max persons: 2$128
Standard Single Room1 single bed for Max persons: 1$109
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Reviews of Best Western Raphael Hotel Altona

  • Roswitha from Germany – 13 May 2025 (8/10)

    Die Lage direkt am Bahnhof Altona in einer kleinen Nebenstraße ist toll. Kurze Wege nach Ottensen, zur Reeperbahn, den Landungsbrücken oder der Hamburger Innenstadt und so vielen Attraktionen mehr waren zum Hafengeburtstag ideal.
    Zimmerreinigung nur auf Anfrage fand ich für meinen mehrtägigen Aufenthalt auch eine tolle, nachhaltige Idee, die mir mehr Flexibilität und Privatsphäre ermöglicht hat.
    Die Mitarbeiter am Empfang waren super freundlich und hilfsbereit.

  • Birgit from Germany – 12 May 2025 (8/10)

    Es war sauber und alles okay; ich komme gerne wieder.

    What could be improved: Da fällt mir nichts ein!

  • Maria from Argentina – 21 April 2025 (8/10)

    Really good.

    What could be improved: Magnetic cards didn't work

  • Karin from Germany – 20 April 2025 (9/10)

    zentrale Lage in Hamburg, Parkplatz buchbar, Zimmer mit allem wichtigen ausgestattet, Wasserkocher mit Tee & Kaffeekapseln, mehrere Kissen, Fön

    What could be improved: keine Hinweise aus unser Sicht

  • Neha from Germany – 18 April 2025 (7/10)

    What could be improved: Bathroom fan made lot of noise and also the noise of people walking upstairs was clearly audible early in the morning.

  • Abou from Egypt – 17 April 2025 (8/10)

    Location is perfect and staff were very friendly.

    What could be improved: N/A

  • Dbt1107 from Denmark – 14 April 2025 (8/10)

    Dejligt værelse, fin størrelse. Og meget vigtigt : Køleskab på værelset. Få minutter fra Altona Banegård. Parkering ved P+R Elbgaustrasse. 4 Euro pr døgn

  • Thomas from Austria – 27 March 2025 (6/10)

    Very small room, old furniture

  • Justin from Netherlands – 6 March 2025 (8/10)

    Simple – clean – comfortable – quiet

    What could be improved: No thermostat temperature control. The bed duvet was too small.

  • Andrei from Spain – 31 December 2024 (8/10)

    Nice location
    Big room
    Good personal
    Breakfast

    What could be improved: They gave me a wrong room, cheaper. But then they changed it when I asked
    Check which room you receive

Surroundings

What’s nearby:

  • Dockland: 1.6 km
  • Gählerpark: 1.6 km
  • Wohlers Park: 1.6 km
  • Altona Museum: 600 m
  • Fischers Park: 1.5 km
  • Spielplatz Zeiseweg: 1.1 km
  • August-Lütgens-Park: 950 m
  • Spielplatz Brunnenhof: 1.4 km
  • Bertha-von-Suttner-Park: 1.5 km
  • Ehem. Allg. Krankenhaus Altona: 950 m

Restaurants & cafes:

  • Restaurant Köz Urfa: 100 m
  • Restaurant Ahoy Hanoi: 100 m
  • Restaurant Dogan Öztürk: 100 m

Top attractions:

  • Schanzenpark: 3.1 km
  • Old Elbe Tunnel: 3.1 km
  • St. Pauli Piers: 2.7 km
  • Dialog im Dunkeln: 4.9 km
  • Planten un Blomen: 3.8 km
  • Miniatur Wunderland: 4.2 km
  • Bucerius Kunst Forum: 4.1 km
  • Gustav Mahler Museum: 3.1 km
  • Hamburg History Museum: 3 km
  • Old Botanic Garden Hamburg: 4.1 km

Natural beauty:

  • Forest Polterberg: 11 km
  • Lake Inner Alster Lake: 4.6 km

Public transport:

  • Train Altona: 150 m
  • Train Hamburg-Altona Train Station: 100 m
  • Metro St. Pauli underground station: 2.6 km
  • Metro Feldstraße underground station: 2.7 km

Closest airports:

  • Hamburg Airport: 8 km
  • Lübeck Airport: 74 km
  • Hamburg Finkenwerder Airport: 6 km

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Designated smoking area
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Soundproofing
  • Carpeted
  • Lift
  • Fan
  • Non-smoking rooms
  • Iron

Parking:

  • Street parking
  • Electric vehicle charging station

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer

Services:

  • Daily housekeeping
  • Shared lounge/T V area
  • Luggage storage
  • Fax/photocopying
  • Express check-in/check-out
  • Ironing service
  • 24-hour front desk

Wellness:

  • Sauna

Living Area:

  • Desk

Food & Drink:

  • Wine/champagne
  • Bar
  • Tea/Coffee maker

Room Amenities:

  • Socket near the bed

Languages spoken:

  • German
  • English

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Key card access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Telephone
  • TV

Reception services:

  • Invoice provided

Entertainment and family services:

  • Board games/puzzles
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House Rules at Best Western Raphael Hotel Altona

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 3 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.8

Comfort:

8.0

Location:

8.8

Free WiFi:

8.8

Facilities:

7.8

Cleanliness:

8.4

Value for money:

7.6