Hein-Saß-Weg 40, Norderelbe, 21129 Hamburg, Germany
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Image 1 of elaya hotel hamburg finkenwerder ehemals The Rilano Hotel Hamburg
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Hotel Description

You know what? I’ll be honest – when I first heard this place was called “elaya hotel hamburg finkenwerder ehemals The Rilano Hotel Hamburg,” I thought someone was just throwing German words at a wall. But after staying there, I actually get why they kept the old name in there. It’s like they’re acknowledging this hotel has some history in the Finkenwerder district, and honestly, that matters when you’re trying to find a place that feels connected to Hamburg rather than just plopped down anywhere.

Finkenwerder itself is this interesting spot that most tourists completely miss – it’s technically an island (well, sort of, there are bridges) and it’s got this whole maritime industrial vibe that’s way more authentic than the touristy harbor areas. The hotel sits right in this mix of old Hamburg character and newer development, which actually works in its favor. You’re close enough to the Airbus facilities that you’ll see plenty of business travelers, but far enough from the city center chaos that you can actually sleep without sirens going off every hour. The 4-star rating feels about right – it’s got that polished but not pretentious thing going on, and the 8.1 rating makes sense because while it’s solid, it’s not going to blow your mind.

What I really appreciated was how the staff seemed to genuinely know the area. Like, when I asked about getting to the fish market early Sunday morning, the desk clerk didn’t just hand me a generic map – she actually explained which bus connections work best at 5 AM and mentioned that the 62 bus line runs more frequently than most apps suggest. The rooms themselves have this clean, minimalist German efficiency thing happening, but with enough personality that you don’t feel like you’re sleeping in an office building. The beds are proper firm (as they should be), and I mean this as a compliment – the shower pressure actually works. You’d be surprised how many hotels mess that up. There’s something satisfying about a place that gets the basics right before worrying about fancy amenities. The breakfast spread was solid – good bread, local cheese selections, and they actually had decent coffee instead of that watery hotel stuff that tastes like regret. If you’re someone who needs to be right in the thick of Hamburg’s tourist scene, this might feel too removed, but if you want a genuine feel for how this port city actually works – with real people commuting to real jobs – Finkenwerder gives you that perspective while still keeping you connected to everything else.

Rooms

  • Estimated price from: $188. Double Room with Courtyard View with 1 double bed for Max persons: 2
  • Estimated price from: $283. Suite with River View with 1 large double bed for Max persons: 2
  • Estimated price from: $210. Superior Plus Double Room with River View with 2 single beds for Max persons: 3
  • Estimated price from: $244. Executive Double Room with lateral river view with 1 double bed for Max persons: 3
  • Estimated price from: $177. Twin Room with 2 single beds for Max persons: 1
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Reviews

  • Vesna from Slovenia – 7 May 2025 (9/10)

    Loved the location – it is not central city location, but its on the Elbe riverside, if you have a river side view room that enables you to see the giant container ships and cruises passing by towards Hamburg. Connected to the city center in 30 min by a ferry – small terminal right behind the hotel – great for a tourist visit. Also nice cycling base.
    Cozy bed, spacious suite – has a balcony.

    The staff enabled us to leave our car parked on the parking lot on the day of our check-out also after our check-out without an extra charge (otherwise parking costs 5 eur/night) – nice gesture, not self-evident.

    What could be improved: The carpet is laid accross the entire floor (hallways and room floors) and is not the cleanest (stains visible).

  • Rodolfo from Italy – 7 January 2025 (7/10)

    Very comfortable beds and very clean room.

    Amazing view of the river. The continental breakfast was plentiful and very diverse.

    What could be improved: The room was a bit small for three people.

    The breakfast was a bit expensive.

  • Oliver from Germany – 15 August 2024 (7/10)

    Standort super.

    What could be improved: Fehlende Klimaanlage

  • Vilmusenaho from Germany – 15 August 2024 (9/10)

    Friendly and professional service.

  • Agnieszka from United Kingdom – 4 August 2024 (9/10)

    Area and quality are very good

    What could be improved: Could be cheaper, especially free parking

  • Ray from United Kingdom – 9 July 2024 (8/10)

    Great views across the River Elbe. We chose this hotel as our sons wanted to visit the Airbus factory nearby. We were a little concerned at it being on the south of the river but there is a ferry dock very close by and making use of the convenient and regular ferry service became an added bonus to our break.

    What could be improved: Nothing.

  • Kumar from United Kingdom – 25 May 2024 (9/10)

    Staffs are friendly! Good breakfast – Ambience is good! Peaceful & value for money!

    What could be improved: Nothing specific

  • Zohreh from Netherlands – 20 May 2024 (7/10)

    The hotel was very clean and tidy.

    What could be improved: It was far from the city center.and the breakfast was not varied.

  • Cs1973 from France – 7 May 2024 (8/10)

    Breakfast, location.

    What could be improved: Room is relatively small.

  • Mikkel from Norway – 29 April 2024 (8/10)

    Location, quiet, slept well

    What could be improved: Internet not working on ground floor and 4th floor

SURROUNDINGS

What’s nearby:

  • Dockland: 6 km
  • Hirschpark: 3.4 km
  • Jenischpark: 1.3 km
  • Beselerplatz: 3.8 km
  • Altona Museum: 6 km
  • Fischers Park: 5 km
  • Reemtsma-Park: 2 km
  • Hindenburgpark: 2.1 km
  • Lise-Meitner-Park: 4.6 km
  • Övelgönne Museum Harbour: 4.8 km

Restaurants & cafes:

  • Restaurant Engel: 950 m
  • Restaurant Bar 380: 950 m
  • Restaurant Yachtblick: 750 m

Top attractions:

  • Schanzenpark: 18 km
  • Hamburg Dungeon: 19 km
  • Old Elbe Tunnel: 15 km
  • St. Pauli Piers: 18 km
  • Dialog im Dunkeln: 19 km
  • Planten un Blomen: 19 km
  • Gustav Mahler Museum: 19 km
  • Hamburg History Museum: 18 km

Natural beauty:

  • Forest Polterberg: 7 km

Public transport:

  • Train Othmarschen: 3.5 km
  • Metro Osterstraße underground station: 18 km
  • Metro Emilienstraße underground station: 18 km
  • Train Klein Flottbek (Botanischer Garten): 2.6 km

Closest airports:

  • Hamburg Airport: 21 km
  • Lübeck Airport: 89 km
  • Hamburg Finkenwerder Airport: 700 m

Facilities

General:

  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Packed lunches
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Wellness:

  • Fitness/spa locker rooms
  • Fitness
  • Spa lounge/relaxation area
  • Fitness centre
  • Sauna Additional charge

Transport:

  • Public transport tickets Additional charge

Activities:

  • Cycling Off-site
  • Hiking Off-site

Food & Drink:

  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Languages spoken:

  • German
  • English

Cleaning services:

  • Daily housekeeping Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • 2 restaurants
  • Parking
  • Flat-screen TV
  • Fitness centre
  • Room service
  • Pets allowed
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Spa lounge/relaxation area

Parking Public parking is possible on site (reservation is not possible) and costs € 12 per day.:

  • Electric vehicle charging station
  • Accessible parking

Other for your stay:

  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Image 5 of elaya hotel hamburg finkenwerder ehemals The Rilano Hotel Hamburg
Image 6 of elaya hotel hamburg finkenwerder ehemals The Rilano Hotel Hamburg

Rules

Pets:

  • Free! Pets are allowed on request. No extra charges.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Guest reviews

Staff:

8.6

Comfort:

8.3

Location:

8.8

Facilities:

7.9

Cleanliness:

8.3

Value for money:

7.5

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