

Hotel Description
You know what? I almost walked past NewLivingHome Residenzhotel Hamburg the first time I was looking for it – and honestly, that’s kind of the point. This 4-star spot doesn’t scream “look at me” from the street, which I actually love about it. It feels more like you’re staying in a really nice apartment building that happens to have hotel services, if that makes sense.
The whole residenzhotel concept works brilliantly here because you get proper living space without feeling like you’re camping out in a generic hotel room. I mean, there’s an actual kitchenette that’s not just for show – you can cook a decent meal if you want to skip the restaurant scene for a night. The rooms have this lived-in quality that somehow manages to feel both homey and polished. Nothing’s trying too hard, which is refreshing when you’ve been bouncing between hotels that all look like they came from the same design catalog. The bathrooms are solid too – good water pressure, though the shower’s a bit snug if you’re on the taller side.
What really sold me on this place is how the staff actually seem to know what they’re doing. Check-in was smooth, no weird upselling attempts, and when I asked about getting around the city, they gave me real advice instead of just handing over a tourist map. Hamburg’s public transport is pretty straightforward anyway, but it’s nice when people take the time to point you toward the less obvious stuff. The location puts you in a good spot without being right in the thick of tourist chaos – you can walk to plenty of places, but you’re not dealing with constant street noise or crowds of people taking selfies outside your window. Parking’s available if you’re driving, though honestly, you probably won’t need a car much once you’re settled in. The neighborhood has that authentic Hamburg feel where you’ll see more locals than tourists grabbing coffee in the morning, which I always take as a good sign. It’s the kind of place where you can actually picture living for a week or two without going stir-crazy, and the 8-point rating feels about right – it delivers on what it promises without any major surprises, good or bad.
Rooms
- Estimated price from: $187. Double Room with 2 single beds and 2 sofa beds for Max persons: 2
- Estimated price from: $187. Apartment (2 Erwachsene) with 1 large double bed and 1 sofa bed for Max persons: 2
- Estimated price from: $212. Suite with 1 large double bed for Max persons: 2


Reviews
Alexander from Germany – 12 May 2025 (9/10)
Very comfortable and spacious two room apartment with a bedroom and living room in the latter a large sleeping sofa, also large bathroom and separate kitchen ( equipment on demand) in a house very near to Hamburg Zoo and U Bahn station, the building surrounded by a green and quiet area, there is a restaurant and bar inside, and a large swimming pool in the basement with a window facing the garden, friendly staff
Mcgeorge from United Kingdom – 3 May 2025 (8/10)
The friendliness of the young man on reception
What could be improved: Not having any plates, teaspoons or equip.ent/facilities for boiling water, cooking or simply eating! A few basic plates, bowls, cups, spoons etc are surly not a large costly outcomeElaine from Ireland – 29 April 2025 (8/10)
Nice spacious apartment style room. The beds were comfortable and there was ample room for a family on pull out sofa beds. The breakfast selection was excellent and there was lots to choose from. There was fresh towels for the swimming pool and leisure area and the pool could be used for a short time after checkout. Which was very convenient.
What could be improved: Directions to the hotel on Google were poor and ended up sending us to the wrong place. The receptionist was quite rude when we arrived from the wrong section of the hotel. Which was clearly not our intention. The remainder of the stay was pleasant.Claudia from Germany – 23 April 2025 (8/10)
The swimming pool
Suneet from Denmark – 21 April 2025 (9/10)
It was absolutely clean, the location is next to the zoo and very close to the metro and daily shopping is just across the road. Parking is free in the closest parking space however it could be a bit risky to find it it if you are reaching late in evening else you need to park in basement parking which is 12 euros per night
What could be improved: There should be double beds in the facility instead of sofa bed , the quality of the mattress is okay for 1 day but if staying for longer then not super good . I other room there are 2 beds which are OK but then you can not sleep with your partnerAndriy from Ukraine – 6 February 2025 (9/10)
Comfortable apartment, consisting of two rooms, a kitchen and a bathroom. Dishes and other kitchen utensils – for an additional fee of 6 euros. Cleaning is daily. There is a swimming pool and a restaurant, but we did not visit. There is free ground parking and paid underground parking.
What could be improved: One evening a very noisy group moved into the room next to ours. They shouted until 3am so loudly that we couldn't sleep. A phone call to the reception didn't help.Puay from Singapore – 15 December 2024 (9/10)
Clean and comfortable. Excellent for family.
What could be improved: NoneBozhidar from Bulgaria – 25 November 2024 (9/10)
Location and beds.
Khrystyna from Ukraine – 1 October 2024 (8/10)
Very cosy and huge apartment, possible breakfast included with variety of options. Helpful workers at reception. Nice place for stay. Great area to walkby
What could be improved: Kitchen basically did not include anything. You can request it for additional price, but what sense of having kitchen without anything. Basically it's just as hotel roomChristine from United Kingdom – 27 August 2024 (9/10)
Spacious, homely, good sized beds and parking easy.
SURROUNDINGS
What’s nearby:
- Kegelhofpark: 2.5 km
- Eppendorfer Park: 2.8 km
- Geisterspielplatz: 2.6 km
- Hagenbecks Tierpark: 350 m
- Spielplatz Deelwisch: 1.1 km
- Spielplatz am Weiher: 2.1 km
- Spielplatz Wiesenstraße: 2.2 km
- Spielplatz Sartoriusstraße: 1.9 km
- Spielplatz Langenfelder Damm: 2.3 km
- Hamburg Zoo Tierpark Hagenbeck: 750 m
Restaurants & cafes:
- Cafe/bar Cafe Ines: 250 m
- Restaurant Thai Quick: 200 m
- Restaurant Grande Pizza: 200 m
Top attractions:
- Schanzenpark: 4.1 km
- Old Elbe Tunnel: 6 km
- St. Pauli Piers: 6 km
- Dialog im Dunkeln: 7 km
- Planten un Blomen: 5 km
- Hamburg Planetarium: 5 km
- Miniatur Wunderland: 7 km
- Hamburg History Museum: 6 km
- Alma Hoppes Lustspielhaus: 3.6 km
- Old Botanic Garden Hamburg: 5 km
Natural beauty:
- Lake Außenalster: 5 km
- Forest Wandsbeker Gehölz: 12 km
Public transport:
- Train Hagendeel: 1.6 km
- Train Hagenbecks Tierpark: 300 m
- Metro Hagendeel underground station: 1.6 km
- Metro Hagenbecks Tierpark underground station: 250 m
Closest airports:
- Hamburg Airport: 3 km
- Lübeck Airport: 76 km
- Hamburg Finkenwerder Airport: 19 km
Facilities
Shops:
- Minimarket on site
- Barber/beauty shop
Bedroom:
- Linen
- Wardrobe or closet
Kitchen:
- Stovetop
- Kitchen
- Refrigerator
Bathroom:
- Toilet paper
- Towels
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Outdoors:
- Sun terrace
- Terrace
- Garden
Wellness:
- Fitness/spa locker rooms
- Fitness
- Sun loungers or beach chairs
- Solarium
- Fitness centre
- Sauna
Transport:
- Public transport tickets
Activities:
- Temporary art galleries
Living Area:
- Sofa
- Seating Area
- Desk
Food & Drink:
- Coffee house on site
- Wine/champagne
- Kid meals
- Special diet menus (on request)
- Packed lunches
- Breakfast in the room
- Bar
- Room service
- Restaurant
Accessibility:
- Entire unit wheelchair accessible
- Upper floors accessible by elevator
Miscellaneous:
- Pet bowls
- Higher level toilet
- Wheelchair accessible
- Non-smoking throughout
- Allergy-free room
- Heating
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Outdoor & View:
- Garden view
- View
Room Amenities:
- Socket near the bed
- Sofa bed
- Hypoallergenic
- Hardwood or parquet floors
- Soundproofing
- Ironing facilities
Languages spoken:
- Arabic
- German
- English
Cleaning services:
- Daily housekeeping
- Trouser press
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
Services & Extras:
- Wake-up service
Media & Technology:
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
Reception services:
- Invoice provided
- Luggage storage
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Meeting/banquet facilities
Building characteristics:
- Private apartment in building
Indoor swimming pool Free!:
- Opening times
- Open all year


Rules
Pets:
- Pets are allowed. Charges may be applicable.
Parties:
- Parties/events are not allowed
Smoking:
- Smoking is not allowed.
Check-in:
- From 16:00 to 00:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 10:30
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
Facilities:
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Value for money:
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