

Hotel Description
You know what caught me off guard about the NH Collection Hamburg City? It’s actually got this sophisticated vibe that doesn’t feel stuffy at all. I mean, when you walk into the lobby, there’s this perfect balance of modern design and warmth that makes you think “okay, they get it.” The staff at check-in were genuinely helpful too – not that overly rehearsed hotel politeness, but like they actually wanted to make sure you knew your way around.
The rooms are honestly really well thought out. I stayed on the seventh floor and the soundproofing is solid – you’re not going to be kept up by Hamburg’s nightlife unless you want to be. The beds are proper comfortable (none of that rock-hard European mattress nonsense), and they’ve got these blackout curtains that actually work. What I loved most though was the bathroom setup – spacious shower, good water pressure, and enough counter space that you’re not playing Tetris with your toiletries. The little details matter when you’re staying somewhere for more than a night or two.
Location-wise, you’re really well positioned here. It’s close enough to the Speicherstadt that you can easily walk over to see the historic warehouses, but you’re not stuck in the super touristy zone where everything’s overpriced. The Hafencity area has some genuinely good restaurants within walking distance – I found this great little place serving fresh fish that locals actually go to, not just hotel guests. And honestly, if you need to get around the city, the public transport connections are straightforward from here. Parking can be a bit of a pain (this is Hamburg, after all), but the hotel staff knew the drill and pointed me toward a decent garage nearby. What really impressed me was how the hotel maintains that 4-star quality without feeling generic – you know how some chain hotels just feel like they could be anywhere? This one actually feels like it belongs in Hamburg, if that makes sense. The common areas have character, the service feels personal, and that 8.7 rating isn’t just numbers – you can feel why guests keep coming back.
To book a hotel in Hamburg during the famous Hamburg DOM festival season, visitors should make reservations well in advance as the city attracts maritime enthusiasts and culture lovers from around the world.
Rooms
- Estimated price from: $190. Superior Double or Twin Room with 1 large double bed for Max persons: 2
- Estimated price from: $197. Suite with 1 double bed for Max persons: 2
- Estimated price from: $199. Suite with extra bed (2 adults + 1 child) with 1 sofa bed and 1 large double bed for Max persons: 2
- Estimated price from: $201. Family Room with 1 double bed and 2 single beds for Max persons: 2
- Estimated price from: $258. Suite with Extra Bed with 1 sofa bed and 1 large double bed for Max persons: 3


Reviews
Włodarczyk from Poland – 10 May 2025 (9/10)
Super comfy beds, quiet rooms, very friendly staff
Dianne from Australia – 28 April 2025 (9/10)
The staff were very friendly. The room was very clean and comfortable. The gym, sauna and rooftop area were excellent. The location was great as it was close to an area with lots of restaurants.
Lynn from Germany – 26 April 2025 (9/10)
Location and staff were great. We got an upgrade and were made to feel comfortable with our little dog. Thank you!
Nihan from Netherlands – 24 April 2025 (9/10)
The room was very good. There was a small separation between the bed of our kid and us. All additional staff were available in the room like disposable slippers, combs, everything. The bathroom was so clean.
What could be improved: Everything was good.Cecilie from Denmark – 18 April 2025 (9/10)
The man in the reception checking us in and out where amazing. The staff overall was amazing. We live staying here.
What could be improved: The bed were a bit hardJeroen from Netherlands – 3 April 2025 (8/10)
location
What could be improved: dated interior outside roomsRamya from Germany – 8 March 2025 (9/10)
The hotel room was spacious and clean. Breakfast spread was awesome.
What could be improved: NoneKelly from United Kingdom – 15 December 2024 (8/10)
Location was fantastic as we were going to a gig in the bunker over the road. The room rate itself was good value for money and the hotel was clean and comfortable.
What could be improved: I had called and requested an early check in which they said they would accommodate but on arrival this was only available at a cost of 60 euros. This was 70% of the actual room rate. Would catch a later flight next time!!Desmond from Netherlands – 29 November 2024 (9/10)
Great family rooms, can accomodate 4 with the pull-out couch. Basically the rooms are suites, very large and Nespresso machine present as well. Very nice breakfast and the location of the hotel was ideal for exploring the (inner)city with a subway station at a 5 minute walk. eScooters are also widely available through various providers literally around the corner. Private parking available including 6x 11kW chargers.
What could be improved: Nothing in particular, really.Seraphine from France – 28 October 2024 (9/10)
Spacious and clean rooms and surroundings. Comfy beds.
Great location in Feldstraze and public transport accessible within 2 minutes.
Helpful personnel
What could be improved: Nothing really
SURROUNDINGS
What’s nearby:
- Chile House: 800 m
- Arrivati-Park: 650 m
- Planten un Blomen: 800 m
- Gustav Mahler Museum: 850 m
- Tütjes Etablissement: 650 m
- Hamburg History Museum: 750 m
- Television Tower Hamburg: 800 m
- Oberlandesgerichtsgebäude: 200 m
- Kaufmannshäuser Neanderstraße: 800 m
Restaurants & cafes:
- Restaurant Minus: 200 m
- Restaurant September: 40 m
- Restaurant Dulf’s Burger: 100 m
Top attractions:
- Schanzenpark: 1.5 km
- Hamburg Dungeon: 2.2 km
- Old Elbe Tunnel: 2.1 km
- St. Pauli Piers: 1.5 km
- Dialog im Dunkeln: 2.5 km
- Miniatur Wunderland: 2.2 km
- Bucerius Kunst Forum: 1.5 km
- Hamburg war memorial: 1.7 km
- Hamburger Kunsthalle: 2.2 km
- Old Botanic Garden Hamburg: 1.1 km
Natural beauty:
- Lake Inner Alster Lake: 1.8 km
- Forest Wandsbeker Gehölz: 9 km
Public transport:
- Train Sternschanze (Messe): 1.2 km
- Train Stephansplatz (Oper/CCH): 1.2 km
- Metro Feldstraße underground station: 400 m
- Metro Messehallen underground station: 250 m
Closest airports:
- Hamburg Airport: 7 km
- Lübeck Airport: 72 km
- Hamburg Finkenwerder Airport: 19 km
Facilities
Bedroom:
- Linen
- Wardrobe or closet
Kitchen:
- Coffee machine
- Electric kettle
Parking:
- Parking garage
Bathroom:
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Outdoors:
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Wellness:
- Fitness/spa locker rooms
- Fitness
- Foot bath
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Hammam
- Spa and wellness centre
- Fitness centre
- Sauna
Transport:
- Bicycle rental
Living Area:
- Desk
Common areas:
- Shared lounge/T V area
Food & Drink:
- Kid-friendly buffet
- Special diet menus (on request)
- Snack bar
- Packed lunches
- Breakfast in the room
- Bar
- Room service
- Minibar
- Tea/Coffee maker
Accessibility:
- Upper floors accessible by elevator
Miscellaneous:
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Room Amenities:
- Socket near the bed
- Hypoallergenic
- Hardwood or parquet floors
- Soundproofing
Languages spoken:
- German
- English
- Spanish
- French
- Italian
- Portuguese
- Turkish
Cleaning services:
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Safety deposit box
Services & Extras:
- Wake-up service
- Wake up service/Alarm clock
Media & Technology:
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- Telephone
- TV
Reception services:
- Invoice provided
- Concierge service
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying


Rules
Pets:
- Pets are allowed. Charges may be applicable.
Groups:
- When booking more than 9 rooms, different policies and additional supplements may apply.
Smoking:
- Smoking is not allowed.
Check-in:
- From 15:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 12:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
Facilities:
Cleanliness:
Value for money:
Send Us a Message
Fill out the form below, and one of our concierge specialists will get back to you promptly.