Park-Hotel Hagenbeck

Hotel Description

You know what? I wasn’t expecting much when I first pulled up to Park-Hotel Hagenbeck, but this place actually surprised me in the best way. I mean, it’s right there next to the famous Hagenbeck Zoo – and I’m talking literally next door, not some vague “nearby” situation that hotels love to claim. You can actually hear the occasional animal sounds drifting over in the early morning, which sounds weird but is honestly kind of charming once you get used to it.

The hotel itself has this slightly quirky personality that grows on you. It’s a solid 4-star place, nothing flashy, but everything just… works. The rooms are comfortable without trying too hard to impress, and the staff genuinely seems to know what they’re doing. I’ve stayed in enough hotels where you can tell the front desk is winging it, but not here. Check-in was smooth, they knew the neighborhood inside and out, and honestly they seemed proud of the place rather than just going through the motions. The whole building has this relaxed, almost residential feel – probably because it sits in Stellingen, which is more of a local Hamburg neighborhood than a touristy area. You’ll see actual Hamburg families walking around, not just other travelers.

What really makes this place work is the location, though you have to understand what you’re getting into. It’s not city center Hamburg – you’re about 20 minutes from the main action by U-Bahn, which runs pretty regularly. But here’s the thing: being out in Stellingen means you’re experiencing Hamburg more like locals do, and the zoo connection is genuinely cool if you’re into that sort of thing. I watched families start their day heading straight from the hotel to Hagenbeck, and there’s something nice about that kind of easy, unhurried pace. The neighborhood has decent restaurants within walking distance (nothing fancy, just solid German food), and parking is actually manageable, which anyone who’s driven in Hamburg proper will appreciate. The 8.5 rating makes sense to me – it’s not trying to be the Ritz, but it delivers on what it promises without any unpleasant surprises. If you want to be in the thick of Hamburg’s nightlife, maybe look elsewhere, but if you’re doing the zoo, want a genuine neighborhood feel, or just prefer hotels that feel more like places than experiences, this one’s worth considering.

Early hotels booking in Hamburg is essential during major events like the Hamburg Port Anniversary, as accommodations fill up quickly with visitors eager to experience the city’s renowned harbor culture and nightlife.

Rooms

• Estimated price from: $186. Classic Double Room with 1 large double bed for Max persons: 2
• Estimated price from: $192. Deluxe Double Room with Balcony with 1 large double bed for Max persons: 2
• Estimated price from: $213. Deluxe Double Room with 1 large double bed for Max persons: 2
• Estimated price from: $220. Deluxe Double Room – Disability Access with 1 large double bed for Max persons: 2
• Estimated price from: $224. Premium Double Room with 1 large double bed for Max persons: 2
• Estimated price from: $236. Family Room with Sofa Bed with 1 sofa bed and 1 large double bed for Max persons: 2

Reviews

• Colman from Ireland – 9 April 2025 (9/10)

  Staff are all extremely friendly and professional. Beds and rooms are very comfortable. Breakfast was excellent with plenty of choice. Had dinner one night and couldn't fault it. No problem getting taxis to city centre and there are 2 lovely restaurants within walking distance from the hotel.

• Paul from United Kingdom – 8 April 2025 (9/10)

  Excellent location for visiting Hagenbeck's Tierpark. Comfy rooms of a generous size. Clean and tidy. Very nice views across the local area from my floor. Direct bus to airport is five minutes away and the UBahn line to central Hamburg is similar.
  
  What could be improved: No invoice provided via email on check out, even though this was requested. Some confusion over billing, which was easily resolved. Although the location for the zoo is brilliant, it's a little far out of the city and travellers should be aware of that. However, the direct U2 line from the UBahn station to Hamburg Hbf is helpful, as is the bus to the airport.

• Aidan from Ireland – 21 March 2025 (9/10)

  The design of the hotel is just beautiful. As we are both animal-lovers, we felt right at home. It's just so lovely, such a thoughtful creation and so well cared for. We will definitely be back.
  
  What could be improved: The breakfast is very expensive! But that doesn't really matter, there are plenty of places nearby.
  The room was amazing, but it would be nice if the balcony doors could be pulled shut from outside. Again, a minor thing.
  It was very warm in the room, even though the weather wasn't great. I couldn't get the temperature down, but maybe I'm just not good at working the air-con!

• Nicolaj from Denmark – 22 December 2024 (9/10)

  Excellent breakfast
  
  What could be improved: More than only German tv

• Joyce from Germany – 23 November 2024 (9/10)

  The hotel is beautifully designed. The attention to detail is exceptional throughout their services. Incredibly clean. The foods is masterfully prepared.
  
  What could be improved: Unfortunately, hotel guests have to pay for parking.

• Edwina from Australia – 10 November 2024 (9/10)

  The hotel capitalises on it's proximity to the Hagenbeck Zoo by adding elements to the decor and ambience to evoke feelings of safari. The room was well appointed and very clean and the bed was very comfortable. Windows opened so it was possible to get fresh air. Staff were helpful and friendly at all times. As a solo traveller I felt safe in this property. It was also easy to reach due to its close proximity to the U-bahn station.

• Sonja from New Zealand – 30 September 2024 (9/10)

  The themed room

• Renáta from Austria – 24 September 2024 (9/10)

  It was amazing. This hotel is clean, still and comfortable. Furthermore, everybody is nice and helpful.

• Duum from Romania – 20 September 2024 (9/10)

  Greatest experience so far in Hamburg, excellent location, stylish and clean hotel with very good breakfast.
  Kids were happy.
  Tim from the reception is an amazing professional!
  
  What could be improved: Parking price.

• Karrina from United Kingdom – 30 August 2024 (9/10)

  Just a stunning hotel in a fantastic area, close to the Ubann which takes you directly into the city. Second time staying here and would 100% come back.
  
  What could be improved: Nothing to dislike.

SURROUNDINGS

Facilities