21 Willy-Brandt-Straße, Hamburg Altstadt, 20457 Hamburg, Germany
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Image 1 of Premier Inn Hamburg City Zentrum
Image 2 of Premier Inn Hamburg City Zentrum

Hotel Description

You know what? I wasn’t expecting much from Premier Inn Hamburg City Zentrum when I first walked in – I mean, it’s a chain hotel with a pretty straightforward name – but this place actually surprised me in the best way possible. The lobby has this clean, modern vibe that doesn’t try too hard, and honestly, after dealing with Hamburg’s sometimes chaotic public transport to get there, it felt like a relief to just sink into one of their lobby chairs for a minute.

The thing about this hotel is that it gets the basics absolutely right, which sounds boring but trust me, it’s not. The rooms are what I’d call “intelligently simple” – everything you need is there, the bed is genuinely comfortable (not just hotel-marketing comfortable), and the shower actually has decent water pressure. I stayed on the fourth floor and it was surprisingly quiet, even though you’re right in the city center where there’s always something happening. The windows are pretty good at blocking out street noise, though you’ll still hear the occasional late-night reveler if you’re a light sleeper. What really got me was the attention to small details – like, the curtains actually block out light properly, and there are enough power outlets that you don’t have to choose between charging your phone and using the desk lamp.

Location-wise, you’re basically in the thick of things without being overwhelmed by tourist crowds. I could walk to the Speicherstadt in about fifteen minutes, and the Hauptbahnhof is close enough that getting around Hamburg is pretty effortless. There’s a decent café right around the corner that locals actually use (always a good sign), and if you’re into late-night snacks, there’s a spätkauf nearby that saved me more than once. The staff seemed to genuinely know the area too – when I asked about getting to St. Pauli, the front desk guy gave me actual useful directions instead of just pointing at a map. Check-in was smooth, no weird upselling attempts, and they were cool about me arriving earlier than expected. I mean, for a 3-star place with an 8.1 rating, it delivers exactly what you’d hope for – solid comfort, smart location, and that rare feeling that you’re getting good value without any nasty surprises lurking in the fine print.

Rooms

  • Estimated price from: $127. Standard Double Room with 1 large double bed for Max persons: 2
  • Estimated price from: $127. Standard Double or Twin Room with 2 single beds and 1 double bed for Max persons: 2
  • Estimated price from: $127. Standard Triple Room with 1 double bed for Max persons: 2
  • Estimated price from: $127. Twin Room – Disability Access with 1 single bed for Max persons: 2
  • Estimated price from: $145. Superior Double Room with 1 double bed for Max persons: 2
Image 3 of Premier Inn Hamburg City Zentrum
Image 4 of Premier Inn Hamburg City Zentrum

Reviews

  • Victoria from United Kingdom – 18 May 2025 (9/10)

    Close to the city centre, clean and modern. Our room was available for early check in which was really appreciated.

    What could be improved: Sadly the draft beer was not available in the bar while we were there, but there were other bars very close by.

  • David from Australia – 4 May 2025 (8/10)

    Breakfast was excellent and the location was very east to navigate.

    What could be improved: It was disappointing that, despite references to evening food being available in the restaurant, this was not the case.

  • David from United Kingdom – 28 April 2025 (7/10)

    Comfortable room, bed and modern amenities

    What could be improved: Staff were abrupt and quite rude. When asking if food would be available the response from reception was 'if my colleague turns up yes if not no! When asked how bar man was reply was 'not good'! They all seemed surly and unwelcoming

  • Stanley from Canada – 22 April 2025 (9/10)

    Clean and spacious

    What could be improved: The shower door was difficult to close

  • Steve from United States – 13 April 2025 (9/10)

    It was right around from the u bahn and easy access from the airport. It is right in the center of the city offering easy access to walk to the port and boat tours, theelbphilarmonic, the factory storage units, and all the surrounding attractions. The rooms had very comfortable beds, large bathrooms and plenty of room to fully open 2 suitcases. It was also close to the train station for departures. It was a great hotel at an affordable price

  • Douglas from United States – 6 April 2025 (7/10)

    Clean rooms, comfortable bed. Location is on a main thoroughfare, adding to noise. Staff were competent, if not especially welcoming.

  • Jagoda from Croatia – 4 April 2025 (8/10)

    Fresh food and excellent coffie

    What could be improved: Personal at reception desk were too serious and frowning

  • Martina from Sweden – 4 April 2025 (9/10)

    Good breakfast. Top location. Comfy beds. Clean.

  • Dr from Ireland – 2 April 2025 (9/10)

    Great location, lovely room, nice comfortable bar.
    Very easy check in with a small charge for an earlier check in, which we were delighted to pay after a very early flight.

  • Pia from Germany – 28 March 2025 (7/10)

    The bed was very comfortable and I had a good nights sleep after a stressful day

SURROUNDINGS

What’s nearby:

  • Afrikahaus: 400 m
  • Versmann-Haus: 650 m
  • Deichtorhallen: 550 m
  • Prototyp Museum: 700 m
  • Rathausmarkthof: 650 m
  • Dialog im Dunkeln: 300 m
  • Levantehaus Hamburg: 650 m
  • Ausgrabung Mariendom: 450 m
  • Altstadtwache am Klingenberg: 150 m
  • International Maritim Museum Hamburg: 650 m

Restaurants & cafes:

  • Cafe/bar Costa Coffee: 50 m
  • Restaurant Bistro & Café Ivy: 150 m
  • Restaurant Adina Apartment Hotel Hamburg Speicherstadt: 100 m

Top attractions:

  • Hamburg Dungeon: 850 m
  • Old Elbe Tunnel: 2.9 km
  • St. Pauli Piers: 2.3 km
  • Miniatur Wunderland: 850 m
  • Bucerius Kunst Forum: 850 m
  • Gustav Mahler Museum: 1.8 km
  • Hamburg war memorial: 900 m
  • Hamburger Kunsthalle: 1.2 km
  • Hamburg History Museum: 2 km
  • Old Botanic Garden Hamburg: 2 km

Natural beauty:

  • Lake Inner Alster Lake: 900 m
  • Forest Wandsbeker Gehölz: 7 km

Public transport:

  • Train Jungfernstieg: 900 m
  • Train Hamburg Central Station: 1.1 km
  • Metro Meßberg underground station: 200 m
  • Metro Mönckebergstraße Underground Station: 600 m

Closest airports:

  • Hamburg Airport: 9 km
  • Lübeck Airport: 70 km
  • Hamburg Finkenwerder Airport: 21 km

Facilities

Bedroom:

  • Linen

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Shower

Services:

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Private check-in/check-out

Living Area:

  • Desk

Food & Drink:

  • Wine/champagne Additional charge
  • Bar
  • Tea/Coffee maker

Accessibility:

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • German
  • English

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access

Media & Technology:

  • Flat-screen TV
  • TV

Reception services:

  • Invoice provided

Other for your stay:

  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Soundproofing
  • Carpeted
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
Image 5 of Premier Inn Hamburg City Zentrum
Image 6 of Premier Inn Hamburg City Zentrum

Rules

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 4 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00 to 00:00

Check-out:

  • From 01:00 to 12:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Guest reviews

Staff:

8.3

Comfort:

8.5

Location:

9.3

Free WiFi:

8.3

Facilities:

8.2

Cleanliness:

8.5

Value for money:

8.1

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