Am Inselpark 19, Wilhelmsburg, 21109 Hamburg, Germany
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Image 1 of Raphael Hotel Wälderhaus
Image 2 of Raphael Hotel Wälderhaus

Hotel Description

You know what caught me off guard about the Raphael Hotel Wälderhaus? The name had me expecting some generic business hotel, but this place actually has character – and I mean that in the best way possible. It’s technically a 3-star property, but honestly, it punches way above its weight class. The 8.3 rating makes total sense once you’ve spent a night here.

The whole “Wälderhaus” thing isn’t just marketing fluff either. There’s this genuine woody, forest-cabin vibe throughout the place that somehow works without feeling forced or theme-park-ish. The lobby has these thick wooden beams and natural textures that immediately make you want to slow down a bit. I actually found myself lingering there with coffee way longer than I planned – there’s something about the lighting and the way they’ve arranged the seating that just draws you in. The rooms carry through with this aesthetic too, though they’re not huge (this is Europe, after all). But the beds are surprisingly comfortable, and the bathrooms are modern enough that you’re not dealing with any of those tiny European shower situations that make you question your life choices.

What really sold me on this place was the staff – they seem to actually care about what they’re doing, which sounds basic but you’d be amazed how rare that is. Check-in was smooth, they remembered my name the next morning, and when I asked about local restaurants, the guy behind the desk didn’t just hand me a generic tourist map. He actually walked me through a few options based on what I was in the mood for. That kind of personal touch is what bumps a decent hotel into the “I’d definitely stay here again” category. The location works well too – it’s not right in the absolute center of everything, which means it’s quieter at night but still close enough that you’re not spending half your day commuting to wherever you want to be. Parking was straightforward, which if you’ve ever tried to navigate a European city center with a rental car, you’ll appreciate more than you should have to. The breakfast was solid – nothing fancy, but fresh bread, good coffee, and enough variety that you’re not eating the same sad croissant every morning. I mean, for a 3-star place, they’re really doing things right here.

Rooms

  • Estimated price from: $135. Standard Double Room with 1 large double bed for Max persons: 2
  • Estimated price from: $151. Comfort Double Room with 1 large double bed for Max persons: 2
Image 3 of Raphael Hotel Wälderhaus
Image 4 of Raphael Hotel Wälderhaus

Reviews

  • Daniela from United States – 19 April 2025 (9/10)

    Design

  • Lee from United Kingdom – 25 February 2025 (9/10)

    Very good location and friendly staff. The room was excellent, and the shower was very hot and powerful, which is a nice change from most places we've stayed.

    What could be improved: It's only minor, but having tea and coffee in the room would have been nice.

  • Salvador from Mexico – 10 February 2025 (9/10)

    Location

    What could be improved: No Gym

  • Tonoli from United Kingdom – 25 September 2024 (9/10)

    What could be improved: Breakfast quite expensive

  • Molly from United Kingdom – 16 September 2024 (9/10)

    Excellent place to stay. Great breakfast. Rooms are much nicer than they look in the photos. Comfortable, spacious. Lovely location (nice walks from the hotel).

  • Martina from Germany – 8 September 2024 (8/10)

    Great hotel with interesting design and comfortable rooms. Close to public transport and very quiet. Fantastic park for walking or running

    What could be improved: The location seemed a bit "abandoned" for such a beautiful hotel, not much happening in the area.

  • Georgiev from Bulgaria – 3 September 2024 (9/10)

    Very friendly staff! Quiet area, close to train station , close to arena for concerts

    What could be improved: Everything was perfect!

  • Mari from United States – 21 August 2024 (8/10)

    Breakfast was amazing and well worth the money.

  • Natalie from Australia – 15 July 2024 (8/10)

    The location was convenient for groceries and the metro.

    What could be improved: Google maps did not know where the hotel was. We ended up walking through a swamp to get there. Breakfast was expensive at the hotel, so we walked to a very convenient, nearby, shopping centre and bought breakfast there each morning.

  • Thompfe from Germany – 17 June 2024 (9/10)

    Great stay! Exceptionel friendly and helpful staff at reception. I'll come back definitely!

SURROUNDINGS

What’s nearby:

  • Hafenmuseum: 4.7 km
  • Reiherstiegknie: 2.1 km
  • Rhododendrongarten: 50 m
  • Europabrücke (bridge): 2.9 km
  • Uferpark am Reiherstieg: 2.4 km
  • Wilhelmsburger Inselpark: 50 m
  • Preserve Area Heuckenlock: 4.3 km
  • Spielplatz Flünkentwiete: 1.7 km
  • Ballin Stadt Emigrant Museum: 3.8 km
  • Bauspielplatz am Galgenbrack in Wilhelmsburg e.V. Spielpl.Haus: 2.5 km

Restaurants & cafes:

  • Restaurant Wilhelms: 0 m
  • Restaurant Mr. Kebab Südland: 200 m
  • Restaurant Hallo Pizza Hamburg Wilhelmsburg: 200 m

Top attractions:

  • Deichtorhallen: 7 km
  • Hamburg Dungeon: 8 km
  • Old Elbe Tunnel: 6 km
  • St. Pauli Piers: 7 km
  • Bullenhuser Damm: 7 km
  • Dialog im Dunkeln: 7 km
  • Norderelbe Bridge: 5 km
  • Miniatur Wunderland: 8 km
  • Bucerius Kunst Forum: 8 km
  • Falckenberg Collection: 5 km

Natural beauty:

  • Forest Schwarzenberg: 5 km
  • Lake Inner Alster Lake: 9 km

Public transport:

  • Train Wilhelmsburg: 450 m
  • Metro Überseequartier: 7 km
  • Train Veddel (BallinStadt): 3.7 km
  • Metro HafenCity Universität: 7 km

Closest airports:

  • Hamburg Airport: 16 km
  • Lübeck Airport: 76 km
  • Hamburg Finkenwerder Airport: 15 km

Facilities

View:

  • City view

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Non-smoking throughout
  • Heating
  • Carpeted
  • Soundproof rooms
  • Lift
  • Non-smoking rooms

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Services:

  • Daily housekeeping
  • 24-hour front desk
  • Meeting/banquet facilities

Living Area:

  • Desk

Food & Drink:

  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Restaurant

Accessibility:

  • Upper floors accessible by elevator

Languages spoken:

  • German
  • English

Safety & security:

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
Image 5 of Raphael Hotel Wälderhaus
Image 6 of Raphael Hotel Wälderhaus

Rules

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.9

Comfort:

8.7

Location:

8.5

Free WiFi:

7.5

Facilities:

8.4

Cleanliness:

8.8

Value for money:

7.9

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