Dammtorwall 19, Hamburg Neustadt, 20355 Hamburg, Germany
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Image 1 of Scandic Hamburg Emporio
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Hotel Description

You know what caught me off guard about the Scandic Hamburg Emporio? It’s one of those places that actually lives up to its 4-star rating without trying too hard to impress you. I mean, Hamburg has plenty of hotels that promise the world and deliver a continental breakfast, but this one just… works.

The thing is, Scandic is this Swedish chain, and they’ve brought that whole Nordic design sensibility to Hamburg in a way that doesn’t feel forced or gimmicky. The lobby has this clean, minimalist vibe with warm wood touches and these massive windows that let in tons of natural light – honestly, it makes you want to linger with a coffee even when you’ve got places to be. The rooms follow the same philosophy: simple lines, quality materials, and everything you need without the clutter. I actually appreciated that the bathroom had proper water pressure (you’d be surprised how many “luxury” hotels mess this up) and the beds are firm but comfortable – none of that sinking-into-quicksand nonsense some places think passes for luxury.

What really won me over, though, was how the staff seemed to actually know Hamburg. When I asked about getting to the Speicherstadt without dealing with tourist crowds, the front desk guy gave me this detailed route through the Kontorhaus district that I never would have found on my own. And the breakfast – well, it’s Scandic, so you get that whole Scandinavian spread with proper gravlax and dark breads alongside the usual German offerings. It runs until 11 on weekends, which is a godsend if you’re not an early riser. The hotel sits in a spot where you can walk to the Alster in about ten minutes, and you’re close enough to the Hafencity that you don’t need to think about public transport unless you’re heading to St. Pauli or further out. Parking is available (though not cheap – this is Hamburg, after all), but honestly, once you’re settled here, you probably won’t need your car much. The 8.5 rating makes sense when you experience it – it’s not trying to be the fanciest place in the city, but it nails the fundamentals while adding those little Swedish touches that make it feel special. I’d definitely stay here again, especially since they seem to maintain consistency better than some of the bigger international chains in the area.

Rooms

  • Estimated price from: $199. Standard Double or Twin Room with 2 single beds and 1 large double bed for Max persons: 2
  • Estimated price from: $217. Superior Double Room with 1 large double bed for Max persons: 2
  • Estimated price from: $252. Superior Family Room with 1 extra-large double bed and 1 sofa bed for Max persons: 2
  • Estimated price from: $331. Superior Plus Double Room with access to the lounge “Living Room” with 2 single beds and 1 extra-large double bed for Max persons: 2
  • Estimated price from: $354. Junior Suite with access to the lounge “Living Room” with 1 extra-large double bed for Max persons: 2
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Reviews

  • Erica from United States – 18 May 2025 (9/10)

    The staff is so friendly and helpful! The rooms are clean and super comfortable. The hotel is in a great location!

    What could be improved: No issues☺️

  • Laura from Ireland – 13 May 2025 (9/10)

    Great sauna and gym

  • Marios from Cyprus – 4 May 2025 (9/10)

    Functional, w ecological respect, clean, polite staff

    What could be improved: Could not control the room temperature and it was a bit too warm

  • Abdullah from Kuwait – 2 May 2025 (9/10)

    gym
    very good location 9 min from the city center
    kind resption
    clean facility
    5 elevator.u won't wait even in rush time

    What could be improved: need resturant I think

  • Vasquez from United States – 30 April 2025 (9/10)

    Wonderful staff, extremely helpful,. Great room size. Very comfortable bed and quiet hotel.

    What could be improved: Nothing, it was perfect.

  • Maximiliane from Netherlands – 18 April 2025 (9/10)

    Lovely staff, huge and varied breakfast, the room and facilities are up to date, the location is fantastic and I would highly recommend staying here

  • Andrew from United Kingdom – 14 April 2025 (9/10)

    Great room

    What could be improved: Although I was told to run the shower for a long time for it to warm up it never really did and was either stone cold or lukewarm at best. The lack of milk for tea and coffee seemed a bit cheap – bar that almost perfect

  • Borys from Ukraine – 11 April 2025 (9/10)

    I have stayed at your hotel for the fourth time in a row. And every time I admire the amenities, the interior of the room and the lounge area for guests. Every time I stay at your hotel, every time I am convinced that I have made the right choice. During the day you can have a snack and enjoy your rest in the lounge area and this is included in the price of the room. And the breakfast exceeds all expectations in terms of the abundance of dishes.
    Thank you to the administration.
    You are the best hotel in Hamburg.

    What could be improved: Nothing

  • Niyazi from Cyprus – 2 April 2025 (9/10)

    Everything was great! We’d prefer the same hotel again.

    Here are just two things

    – beds were too soft, at least for us.
    – there was a shop in the hotel for snacks but we were be happy if there was a restaurant option too

    Except these two we really love the hotel. Great staff, great location, great breakfast. Thanks for everything ❤️

  • Peter from Switzerland – 30 March 2025 (9/10)

    Very friendly personel, great and large room

SURROUNDINGS

What’s nearby:

  • Chile House: 300 m
  • Finanzbehörde: 450 m
  • Rademachergang: 450 m
  • Deutschlandhaus: 450 m
  • Staatsoper Hamburg: 550 m
  • Tütjes Etablissement: 100 m
  • Alte Oberpostdirektion: 500 m
  • Ehemage Oberschulbehörde: 500 m
  • Oberlandesgerichtsgebäude: 450 m
  • Old Botanic Garden Hamburg: 550 m

Restaurants & cafes:

  • Restaurant Saymai: 100 m
  • Restaurant Lucky Friends: 100 m
  • Restaurant H2O-Hamburg Stockholm Kitchen: 20 m

Top attractions:

  • Schanzenpark: 1.6 km
  • Old Elbe Tunnel: 2.3 km
  • St. Pauli Piers: 1.7 km
  • Dialog im Dunkeln: 2.1 km
  • Planten un Blomen: 600 m
  • Miniatur Wunderland: 1.8 km
  • Bucerius Kunst Forum: 1.1 km
  • Gustav Mahler Museum: 700 m
  • Hamburg war memorial: 1.2 km
  • Hamburg History Museum: 800 m

Natural beauty:

  • Lake Inner Alster Lake: 1.3 km
  • Forest Wandsbeker Gehölz: 8 km

Public transport:

  • Train Hamburg Dammtor Station: 900 m
  • Train Stephansplatz (Oper/CCH): 650 m
  • Metro Gänsemarkt underground station: 450 m
  • Metro Messehallen underground station: 450 m

Closest airports:

  • Hamburg Airport: 7 km
  • Lübeck Airport: 71 km
  • Hamburg Finkenwerder Airport: 20 km

Facilities

View:

  • City view
  • View

Bedroom:

  • Linen

General:

  • Pet bowls
  • Pet basket
  • Minimarket on site
  • Shared lounge/T V area
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Laptop safe
  • Interconnected room(s) available
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock

Kitchen:

  • Electric kettle
  • Refrigerator

Parking:

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Sun terrace
  • Terrace

Wellness:

  • Fitness/spa locker rooms
  • Fitness
  • Spa lounge/relaxation area
  • Spa facilities
  • Fitness centre
  • Sauna

Activities:

  • Bicycle rental
  • Cycling

Living Area:

  • Desk

Food & Drink:

  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Snack bar
  • Bar
  • Tea/Coffee maker

Accessibility:

  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • German
  • English

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Reception services:

  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Meeting/banquet facilities

Entertainment and family services:

  • Indoor play area
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Rules

Pets:

  • Pets are allowed on request. Charges may be applicable.

Check-in:

  • From 16:00

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.3

Comfort:

8.9

Location:

9.2

Free WiFi:

8.7

Facilities:

8.6

Cleanliness:

8.9

Value for money:

7.9

Send Us a Message

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