

Hotel Description
You know what surprised me most about SMARTments business Hamburg Aussenalster? It’s actually exactly what it says on the tin – smart apartments designed for business travelers, but honestly, they work great for anyone who wants a bit more space than your typical hotel room. I mean, when you’re staying somewhere for more than a couple nights, having a proper kitchenette and a living area that’s separate from your bed makes all the difference.
The location is pretty solid – you’re close enough to the Aussenalster (that’s the larger of Hamburg’s two city center lakes, for those keeping track) that you can actually walk over for a morning jog or just to clear your head after a long day. The whole Winterhude area has this nice residential vibe that I really appreciate, especially if you’re tired of staying in the thick of tourist central. There are some decent cafes within walking distance, and you’ll find yourself on quiet tree-lined streets that somehow still feel connected to the city. The S-Bahn connections are solid too – I never had trouble getting to meetings in the Speicherstadt or over to St. Pauli when I wanted to grab dinner somewhere with actual character.
What I really liked about this place is how they’ve thought through the small stuff. The kitchens aren’t just for show – you’ve got proper cooking equipment, a decent-sized fridge, and enough counter space to actually prepare something more elaborate than instant coffee. The work desk setup is genuinely functional (not one of those tiny round tables they stick in corners), and the Wi-Fi never gave me grief, which honestly can’t be said for every 3-star place in Hamburg. The building itself is pretty modern, so you don’t have to deal with those quirky old radiators that clank all night or windows that don’t quite close properly. Though I’ll say the soundproofing could be better – you might hear your neighbors if they’re having a particularly animated phone call, but it’s nothing that would keep you awake. Check-in was straightforward, staff spoke excellent English, and they’re pretty flexible about late arrivals if you let them know ahead of time. The 8.3 rating feels about right – it’s not going to blow you away with luxury touches, but everything works as it should, the rooms are clean and well-maintained, and you get a lot more space for your money than you would at most hotels in Hamburg. Perfect if you’re the type who values practicality over fancy lobbies and turn-down service.
Apartments in Hamburg provide travelers with an authentic local experience, allowing them to shop at traditional fish markets and cook with fresh ingredients from the renowned North German culinary traditions.
Rooms
- Estimated price from: $192. Studio XL with 1 double bed for Max persons: 2
- Estimated price from: $183. Studio with 1 double bed for Max persons: 1


Reviews
Samuel from Germany – 27 April 2025 (9/10)
The location. The spacious room and big bathroom. The room had lots of light and was very warm (actually a bit too warm, but I opened the windows and turned off the heat as soon as I arrived). The dining table/desk was great too.
What could be improved: I think it was a bit too warm inside the building, but I think that was due to the fact that it was chilly outside and the heat was on. I turned it off in my apartment and from then on it was perfect.Fred from South Africa – 24 April 2025 (9/10)
The location was central to U-Bahn, shops and cafe,s
The provision of coffee, tea, sugar and spices was most welcome.
The reception staff went out of their way to help us.
We asked for an additional shower mat and received one straight away.Robert from United States – 27 March 2025 (8/10)
Location is great. Lots of space.
What could be improved: Rather minimal and bed is a bit hardMaxim from Serbia – 22 March 2025 (8/10)
Location 10 minutes from lake. Very clean. Quiet place. Facilities good.
What could be improved: I was not able to check it was an error on their web page. Link they sent to check in said I can check in from 11 am. I called them to ask about it. They refused to accept this false information exists on their page. Cause check in from 15Philip from Germany – 28 February 2025 (8/10)
Self checkin
Sanjay from India – 7 February 2025 (7/10)
Room size and utensils
What could be improved: Person is traveling and they send check in link at the same day at 3 Pm
Had no access code to enter. No one at reception on Saturday or Sunday
No one picks call or WhatsApp
No milk whitener for tea, even after waiting for 24 hours
Bus and U Bahn. More than 10 minutes walkRebecca from Germany – 29 January 2025 (8/10)
Cleanliness and location
What could be improved: There’s no actual person for checking in. When we arrived at 14:52 we had to wait until 15:00 when the other group could finally check in, and then us. Annoying. Would’ve liked to know about that ahead of time.Emre from Turkey – 5 January 2025 (9/10)
Good location
Big rooms
What could be improved: Heating was closed when i arrived to room. It was a cold. Then the problem solved.Timur from Kazakhstan – 2 December 2024 (9/10)
The size of the suite is good and the kitchenette is well equipped with everything you could need. The bathroom has heated floor. It was slightly chilly in the main room so having the heater in it could be helpful.
There is a laundry in the basement which is perfect. The lady from reception was so friendly and helpful and the location of the apartment is good – about 8 minutes by foot from the metro station and with cozy Cafe around the corner.Yan from Canada – 20 September 2024 (8/10)
What could be improved: No air conditioner
SURROUNDINGS
What’s nearby:
- Hartwicus Park: 550 m
- Fritz-Schumacher-Bau: 900 m
- Hamburger Kunsthalle: 1.9 km
- Alsterwiese Schwanenwik: 500 m
- Jürgen-W.-Scheutzow-Park: 1.7 km
- Bürgerliche Stadterweiterung: 1.6 km
- Museum für Kunst und Gewerbe: 1.9 km
- Planten und Blomen Wasserspiele: 950 m
- Spielplatz Uhlandstraße in Eilbek: 650 m
- Ehem. Polizei-Hochhaus Berliner Tor: 1.3 km
Restaurants & cafes:
- Restaurant Alstercafé: 150 m
- Restaurant La Serenissima: 200 m
- Restaurant King George Pub: 250 m
Top attractions:
- Deichtorhallen: 2.5 km
- Old Elbe Tunnel: 5 km
- St. Pauli Piers: 4.6 km
- Bullenhuser Damm: 3.7 km
- Dialog im Dunkeln: 2.8 km
- Planten un Blomen: 3.4 km
- Miniatur Wunderland: 3.7 km
- Bucerius Kunst Forum: 2.7 km
- Hamburg war memorial: 2.7 km
- Old Botanic Garden Hamburg: 2.9 km
Natural beauty:
- Lake Außenalster: 3.3 km
- Forest Wandsbeker Gehölz: 5 km
Public transport:
- Train Landwehr: 1.4 km
- Train Lohmühlenstraße: 850 m
- Metro Uhlandstraße underground station: 500 m
- Metro Lübecker Straße underground station: 900 m
Closest airports:
- Hamburg Airport: 7 km
- Lübeck Airport: 68 km
- Hamburg Finkenwerder Airport: 21 km
Facilities
Bedroom:
- Linen
- Wardrobe or closet
Kitchen:
- Dining table
- Coffee machine
- Cleaning products
- Toaster
- Stovetop
- Kitchenware
- Electric kettle
- Dishwasher
- Microwave
- Refrigerator
- Kitchenette
Bathroom:
- Toilet paper
- Towels
- Private bathroom
- Toilet
- Hairdryer
- Shower
Living Area:
- Dining area
- Seating Area
- Desk
Food & Drink:
- Tea/Coffee maker
Accessibility:
- Upper floors accessible by elevator
- Entire unit located on ground floor
Miscellaneous:
- Non-smoking throughout
- Allergy-free room
- Heating
- Lift
- Non-smoking rooms
Room Amenities:
- Socket near the bed
- Hypoallergenic
- Hardwood or parquet floors
Languages spoken:
- German
- English
Cleaning services:
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
Media & Technology:
- Flat-screen TV
- TV
Reception services:
- Invoice provided
- Private check-in/check-out


Rules
Pets:
- Pets are not allowed.
Groups:
- When booking more than 5 rooms, different policies and additional supplements may apply.
Smoking:
- Smoking is not allowed.
Check-in:
- From 15:00 to 23:30
- You’ll need to let the property know in advance what time you’ll arrive.
Check-out:
- From 00:00 to 11:00
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
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