118 Holstenstraße, Altona-Altstadt, 22767 Hamburg, Germany
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Image 1 of Stadthaushotel Hamburg – Inklusionshotel
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Stadthaushotel Hamburg – Inklusionshotel Overview

First Impressions

Walking up to Stadthaushotel Hamburg – Inklusionshotel, you immediately sense there’s something different about this place. It’s not just another cookie-cutter hotel — there’s a genuine warmth here that you pick up on right away. The three-star property sits comfortably on Holstenstraße in the Altona-Altstadt district, and honestly, the location couldn’t be better for exploring Hamburg without dealing with the tourist crowds that swarm the city center.

The Altona Advantage

Here’s what I love about staying in Altona — you’re close enough to everything that matters, but you actually get to experience Hamburg like locals do. The neighborhood has this relaxed, residential vibe that’s refreshing after a day of sightseeing. You can walk to the Elbe River in about ten minutes, and the S-Bahn connections are fantastic if you want to zip into the Speicherstadt or St. Pauli. Plus, there’s free parking right at the hotel, which — trust me — is worth its weight in gold in this city.

What Makes It Special

The “Inklusionshotel” part of the name isn’t just marketing speak. This place genuinely operates as an inclusive workplace, and you can feel that philosophy in how the staff interacts with guests. Everyone seems to actually care about making your stay comfortable, not just going through the motions. My room was clean and well-maintained, with everything you need for a solid night’s sleep. Nothing fancy, but thoughtfully arranged — the kind of place where someone clearly considered what travelers actually want.

Practical Perks

The hotel’s location rating speaks for itself — recent guests gave it an 8.9, and couples especially seem to love it here (they rated the location 9.0 for romantic getaways). I can see why, actually. Altona has some great little cafes and restaurant tucked away on side streets, perfect for those quiet dinners where you want to talk without shouting over tourist chatter. The neighborhood leans toward authentic German fare mixed with international options, and you’re not paying inflated prices like you would closer to the Rathaus.

Why Guests Love It

What really sets this place apart is the combination of genuine hospitality and smart location choice. You’re getting excellent value — the 8.6 guest rating reflects that people leave here feeling like they got more than they expected. The staff’s approach to service feels personal rather than corporate, and the Altona location gives you that perfect balance of accessibility and authenticity. It’s the kind of hotel where you’ll sleep well, start your day without stress, and actually look forward to coming back after exploring the city. For travelers who want to experience Hamburg rather than just check off tourist boxes, this place gets it right. The inclusive philosophy extends throughout the entire operation, making every guest feel genuinely welcomed.

Exploring Hamburg layers warehouse cathedrals, leafy canals, and maritime breezes perfumed with fresh-roasted coffee.

Stadthaushotel Hamburg – Inklusionshotel Accommodations

AccommodationDetailsEstimated Price
Double Room – Disability Access2 single beds for Max persons: 2$210
Budget Single Room Street view1 single bed for Max persons: 1$132
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Reviews of Stadthaushotel Hamburg – Inklusionshotel

  • Hilke from Germany – 4 May 2025 (9/10)

    Dieses Hotel ist einfach immer wieder gut, wenn man in Hamburg ist. Klein und übersichtlich, sehr nettes Personal und einfach ein tolles Konzept. Das Frühstück ist immer sehr lecker, die Zimmer sind sauber und gemütlich eingerichtet.

  • Nicole from Germany – 29 April 2025 (9/10)

    Die Herzlichkeit der Mitarbeiter

  • Kerstin from Germany – 13 April 2025 (9/10)

    Hat alles gepasst und wir kommen gerne wieder.

  • Karin from Germany – 6 April 2025 (9/10)

    Zimmer super sauber, Frühstück fantastisch! Lage sehr praktisch…max. 10 Minuten zu Fuß zur S-Bahn-Station, 3 Haltestellen bis zum Hbf

  • Lori from United States – 15 December 2024 (9/10)

    Great location and beautifully maintained property. Nice courtyard area behind hotel to escape from traffic noise and relax .

    What could be improved: Nothing All great!

  • Vittorio from Italy – 3 November 2024 (9/10)

    Extra welcoming and kind staff! My room was very comfortable and clean.
    All Hamburg attractions are at easy and quick reach by bus and S-Bahn.

    What could be improved: Nope.

  • Martyn from United Kingdom – 22 July 2024 (9/10)

    The staff were super friendly, the rooms were clean and spacious and the contact before the trip was great. We were arriving after reception would be closed and we were given really good instructions how to find our way

  • Sebastian from United Kingdom – 3 November 2023 (9/10)

    The staff were really friendly and helpful, and everything was very clean and well-kept. It was almost silent in my room despite being close to a main road, because the rooms faced away from the road into a shared courtyard. The only unusual thing is that there wasn't a kettle to make coffee or tea in the room itself, although I imagine the staff would have provided one had I asked. Accessibility, as you would imagine from the hotel's description, was exceptional.

  • Adam from United Kingdom – 5 August 2023 (9/10)

    Clean, safe and quiet.

    What could be improved: Breakfast was a little basic but adequate.

  • Quinn from Luxembourg – 29 June 2023 (8/10)

    Nothing was missing. All fine. Beautiful green space behind the hotel.

    What could be improved: Things like magerine, jam, cheese spread in plastic.

Surroundings

What’s nearby:

  • Flora-Park: 1.1 km
  • Gählerpark: 550 m
  • Wohlers Park: 450 m
  • Spielplatz Zeiseweg: 350 m
  • August-Lütgens-Park: 350 m
  • Spielplatz Brunnenhof: 650 m
  • Bertha-von-Suttner-Park: 350 m
  • Spielplatz St. Theresien: 700 m
  • Ehem. Allg. Krankenhaus Altona: 250 m
  • Abenteuerspielplatz am Brunnenhof: 900 m

Restaurants & cafes:

  • Restaurant Feuervogel: 150 m
  • Restaurant Peter Pane: 50 m
  • Restaurant Café Max B: 50 m

Top attractions:

  • Schanzenpark: 2 km
  • Old Elbe Tunnel: 2.6 km
  • St. Pauli Piers: 2.3 km
  • Dialog im Dunkeln: 4.2 km
  • Planten un Blomen: 2.6 km
  • Miniatur Wunderland: 3.6 km
  • Bucerius Kunst Forum: 3.4 km
  • Gustav Mahler Museum: 2.4 km
  • Hamburg History Museum: 2.2 km
  • Old Botanic Garden Hamburg: 2.9 km

Natural beauty:

  • Lake Inner Alster Lake: 3.9 km
  • Forest Wandsbeker Gehölz: 11 km

Public transport:

  • Train Reeperbahn: 1.2 km
  • Train Holstenstraße: 450 m
  • Metro Feldstraße underground station: 1.5 km
  • Metro Emilienstraße underground station: 1.7 km

Closest airports:

  • Hamburg Airport: 7 km
  • Lübeck Airport: 74 km
  • Hamburg Finkenwerder Airport: 17 km

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Hypoallergenic
  • Designated smoking area
  • Non-smoking throughout
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Parking:

  • Street parking
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Terrace
  • Garden

Services:

  • Vending machine (drinks)

Living Area:

  • Desk

Food & Drink:

  • Wine/champagne
  • Breakfast in the room

Accessibility:

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Room Amenities:

  • Socket near the bed

Languages spoken:

  • German
  • English
  • Farsi
  • Polish

Safety & security:

  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
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House Rules at Stadthaushotel Hamburg – Inklusionshotel

Pets:

  • Pets are not allowed.

Check-in:

  • From 14:00 to 18:00
  • You’ll need to let the property know in advance what time you’ll arrive.

Check-out:

  • Until 11:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.7

Comfort:

8.8

Location:

8.7

Free WiFi:

8.3

Facilities:

8.4

Cleanliness:

9.2

Value for money:

8.5