Schaarsteinweg 4, Hamburg Neustadt, 20459 Hamburg, Germany
map
Image 1 of THE MADISON Hotel Hamburg
Image 2 of THE MADISON Hotel Hamburg

Hotel Description

You know what? I wasn’t expecting much when I first walked into THE MADISON Hotel Hamburg – honestly, the name sounds like it belongs in New York, not northern Germany. But this place actually surprised me in the best way possible. It’s one of those 4-star hotels that punches well above its weight, and I mean that. The lobby has this understated elegance that feels genuinely German rather than trying too hard to be international-fancy. The staff at check-in were refreshingly straightforward (in that good Hamburg way) and actually seemed to know the city beyond just the tourist traps.

What really won me over was how they’ve managed to nail that sweet spot between professional service and not being stuffy about it. The rooms are thoughtfully designed – and I don’t mean Instagram-pretty, I mean actually functional for someone who’s going to live there for a few days. Good lighting by the desk, outlets where you need them, and the kind of blackout curtains that actually work when you’re dealing with those endless summer nights up north. The bathroom situation is solid too, with decent water pressure and space to spread out your stuff without everything ending up on the floor. I appreciated that they didn’t go overboard with the minimalist thing – there are enough surfaces and hooks for your actual belongings.

Here’s the thing about Hamburg that a lot of visitors don’t realize until they’re here: it’s a city where location really matters because of all the canals and the way the neighborhoods are laid out. THE MADISON gets this. You’re positioned where you can actually walk to the interesting parts of the city without crossing a million bridges or navigating construction zones. The hotel feels connected to Hamburg’s rhythm rather than isolated in some tourist bubble. I found myself coming back between exploring sessions because it was genuinely convenient, not just because I had to. The breakfast setup runs efficiently without that rushed feeling you get at some places, and they source decent coffee – which honestly matters more than people admit when you’re trying to fuel up for a day of wandering around a new city. With a rating like 9 out of 10, I was curious if it would live up to the hype, but it actually does. It’s the kind of place where small things work smoothly, the staff remembers your name after day one, and you end up recommending it to people months later.

Rooms

  • Estimated price from: $212. King Studio with Kitchenette with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $212. Comfort Triple Room with Kitchenette with 1 extra-large double bed and 1 sofa bed for Max persons: 2
  • Estimated price from: $239. Executive King Studio with Kitchenette with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $297. Junior King Suite with Kitchenette with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $382. Two-Bedroom Suite with Kitchenette with 1 single bed and 1 double bed for Max persons: 2
Image 3 of THE MADISON Hotel Hamburg
Image 4 of THE MADISON Hotel Hamburg

Reviews

  • Linda from United Kingdom – 18 May 2025 (9/10)

    The room was beautiful with well-equipped kitchenette, perfect for our needs. Bed very comfortable, nice view of the Michaeliskirche from our window. Great walk-in shower in an ample sized bathroom. The hotel is very well-appointed for all the attractions at the harbour and U-Bahn stop (Baumwall) a two minute walk away which makes access to main station very easy. We were extremely happy with the Madison Hotel.

    What could be improved: There is a lot of building works going on in the area but obviously that is not the hotel's fault and the reception staff were helpful in giving us a room which did not overlook a building site 🙂

  • Rhodri from United Kingdom – 6 May 2025 (9/10)

    Like many hotels the room (5th floor ) was stylish. Unlike many, however, it was also really practical. I would say it was amongst the best room designs I have encountered. The free mini bar was also a very nice touch, as was realising it was my birthday (presumably from check-in) and making a gesture.

    What could be improved: Why are breakfasts so expensive?! We had ours in the lovely cafe across the road!

  • Hannah from United Kingdom – 3 May 2025 (9/10)

    The location was great. Close to S and U transport, a nice safe area and nearby park and short walk to the Elbe embankment. Room was comfortable and quiet with all the amenities to do light cooking and tea.

    What could be improved: Nothing

  • Marie from Ireland – 5 March 2025 (9/10)

    All went very well. The location of the hotel was excellent for all the places we wished to see. All within walking distance. The services and staff in the hotel were all excellent.

  • Ronny from Israel – 20 February 2025 (9/10)

    What could be improved: TV DIDNT WORK SOME OF THE TIME
    SHOE PILISH MACHINE DID NOT HAVE SHOE POLISH CREAM

  • Peter from United Kingdom – 16 February 2025 (9/10)

    Large clean room – super friendly staff – great location – central but quiet

    What could be improved: Nothing

  • Scott from Germany – 5 February 2025 (9/10)

    Fantastic hotel in the heart of Hamburg. Very friendly and helpful staff. We were greeted with a big smile at reception and provided excellent recommendations for dinner options! The room was fantastic.

    What could be improved: I was not prepared that the spa area was for available for free to guests on weekdays, so we did not bring our swimsuits! It looked nice!

  • James from Australia – 8 January 2025 (9/10)

    Relaxing and very comfortable

    What could be improved: Nothing

  • Dominik from Germany – 5 January 2025 (9/10)

    Amazing breakfast with lots of options. Staff is very friendly. On Saturday and Sunday breakfast time is till 12:00. The location is great with many attractions like the city centre, harbour and Elbphilharmonie in walking distance.

  • Misa from Japan – 2 January 2025 (9/10)

    Location, breakfast and spacious room

SURROUNDINGS

What’s nearby:

  • Michelwiese: 200 m
  • Warenspeicher: 500 m
  • Hamburg Dungeon: 700 m
  • Haus Brandanfang: 500 m
  • Krameramtsstuben: 250 m
  • Park am Venusberg: 400 m
  • Auswanderungsherbergen: 400 m
  • Gruner + Jahr Spielplatz: 250 m
  • Warehouse District Museum: 700 m
  • Museumsschiff Cap San Diego: 600 m

Restaurants & cafes:

  • Restaurant Marley’s: 1 m
  • Restaurant Stadtsalat: 100 m
  • Restaurant Bistro Schaarlotte: 100 m

Top attractions:

  • Old Elbe Tunnel: 1.6 km
  • St. Pauli Piers: 1 km
  • Dialog im Dunkeln: 1.5 km
  • Miniatur Wunderland: 750 m
  • Bucerius Kunst Forum: 1 km
  • Gustav Mahler Museum: 750 m
  • Hamburg war memorial: 1.2 km
  • Hamburg History Museum: 1 km
  • Old Botanic Garden Hamburg: 1.8 km

Natural beauty:

  • Lake Inner Alster Lake: 1.5 km
  • Forest Wandsbeker Gehölz: 8 km

Public transport:

  • Train Landungsbrücken: 700 m
  • Train Stadthausbrücke: 500 m
  • Metro Baumwall underground station: 300 m
  • Metro Landungsbrücken underground station: 750 m

Closest airports:

  • Hamburg Airport: 9 km
  • Lübeck Airport: 71 km
  • Hamburg Finkenwerder Airport: 20 km

Facilities

View:

  • City view

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Shuttle service
  • Pet bowls
  • Pet basket
  • Grocery deliveries
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Coffee machine
  • Cleaning products
  • Kitchenware
  • Electric kettle

Parking:

  • Parking garage

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath

Outdoors:

  • Outdoor furniture
  • Terrace

Wellness:

  • Spa and wellness centre
  • Fitness centre

Transport:

  • Public transport tickets

Activities:

  • Bicycle rental
  • Cycling

Living Area:

  • Desk

Food & Drink:

  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Wheelchair accessible

Room Amenities:

  • Socket near the bed

Languages spoken:

  • German
  • English
  • Spanish
  • Italian

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box

Media & Technology:

  • iPad
  • Flat-screen TV
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Entertainment and family services:

  • Board games/puzzles
Image 5 of THE MADISON Hotel Hamburg
Image 6 of THE MADISON Hotel Hamburg

Rules

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00

Check-out:

  • From 11:30 to 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.4

Comfort:

9.5

Location:

9.6

Free WiFi:

8.5

Facilities:

9.3

Cleanliness:

9.5

Value for money:

8.3

Send Us a Message

Fill out the form below, and one of our concierge specialists will get back to you promptly.