Hein-Saß-Weg 40, Norderelbe, 21129 Hamburg, Germany
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Image 1 of The Rilano Hotel Hamburg
Image 2 of The Rilano Hotel Hamburg

Hotel Description

You know what caught me off guard about The Rilano Hotel Hamburg? The lobby actually feels like a lobby, not some sterile corporate waiting room. I mean, it’s a solid 4-star place with an 8.1 rating, so I went in expecting the usual polished-but-soulless vibe you get at most business hotels. But there’s something more relaxed here – maybe it’s the way the staff actually makes eye contact when they’re talking to you, or how the furniture looks like real people picked it out instead of some hotel design committee.

The rooms are honestly what you’d hope for without any major surprises, which is sometimes exactly what you want when you’re traveling. Clean lines, comfortable beds that don’t feel like you’re sleeping on a marshmallow or a brick, and – this matters more than people think – blackout curtains that actually block light. I stayed there during one of those endless Hamburg summer evenings when the sun just refuses to set, and trust me, you’ll appreciate being able to make it properly dark. The bathrooms are spacious enough that you’re not doing some weird contortion dance trying to shower, and the water pressure is decent. Nothing revolutionary, but no complaints either.

What I really liked was how the hotel sits in the city without trying to dominate it, if that makes sense. Hamburg’s got this great mix of old maritime character and modern energy, and The Rilano doesn’t fight against that – it kind of settles into the neighborhood. You’re close enough to actually walk places (and Hamburg is definitely a walking city), but you’re not dealing with the constant noise and chaos that comes with being right in the thick of the tourist madness. The area gets busy during the day but mellows out in the evenings, which means you can actually get some sleep. I’ve stayed at places where the street noise makes you feel like you’re camping next to the Autobahn, so this was refreshing. The breakfast spread is solid – not Instagram-worthy or anything, but they’ve got proper coffee and enough variety that you won’t get bored if you’re staying multiple nights. Honestly, for what you’re paying and the rating it’s earned, The Rilano delivers on being a reliable home base without any dramatic highs or lows. Sometimes that’s exactly what you need.

Many travelers prefer to book apartments in Hamburg through local agencies that offer personalized recommendations and insider knowledge about the best neighborhoods for exploring the city’s rich maritime heritage.

Image 3 of The Rilano Hotel Hamburg
Image 4 of The Rilano Hotel Hamburg

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Packed lunches
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Parking:

  • Electric vehicle charging station
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower

Outdoors:

  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Wellness:

  • Fitness/spa locker rooms
  • Fitness
  • Spa lounge/relaxation area
  • Fitness centre
  • Sauna

Transport:

  • Public transport tickets

Activities:

  • Cycling
  • Hiking

Living Area:

  • Desk

Food & Drink:

  • Fruits
  • Wine/champagne
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed

Languages spoken:

  • German
  • English

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Meeting/banquet facilities
Image 5 of The Rilano Hotel Hamburg
Image 6 of The Rilano Hotel Hamburg

Rules

Pets:

  • Free! Pets are allowed on request. No extra charges.

Groups:

  • When booking more than 7 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.5

Comfort:

8.4

Location:

8.8

Facilities:

8.0

Cleanliness:

8.6

Value for money:

7.4

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