

Hotel Description
You know what caught me off guard about URBAN STAY Hamburg? I expected just another apartment rental in Ottensen, but this place actually gets what travelers want without trying too hard to impress you. The moment you step into one of these apartments, it’s clear someone put real thought into the details – I’m talking about having a proper coffee setup (not those terrible pod machines), decent Wi-Fi that doesn’t cut out during video calls, and kitchens stocked with actual cooking essentials rather than just the bare minimum.
Ottensen itself is honestly one of Hamburg’s best-kept secrets, and staying right in the heart of it means you’re walking distance from Mercado – this converted market hall that locals love but tourists often miss. The neighborhood has this perfect mix of young families and creative types, so you’ll find excellent bakeries next to vintage shops, and the whole area feels authentically Hamburg rather than touristy. I mean, you can walk to the Elbe in about ten minutes, and the S-Bahn connections are solid if you want to hit the Speicherstadt or St. Pauli. What I really appreciated was how quiet it gets at night – Ottensen doesn’t have that party district chaos, so you’ll actually sleep well.
The apartments themselves feel more like staying at a friend’s place than a hotel, but with better linens and someone else handling the cleaning. Each unit has its own personality (some have these great high ceilings, others have little balconies perfect for morning coffee), and honestly, the 5-star rating doesn’t feel inflated. The check-in process is smooth – they send you codes digitally, so no awkward lobby waiting – and when I had a question about the washing machine, someone responded within an hour. Sure, you won’t get daily housekeeping or a concierge, but if you’re the type who prefers independence over being fussed over, this works perfectly. The 8.7 rating makes sense when you consider you’re getting hotel-quality comfort with apartment-style freedom, right in a neighborhood where locals actually want to live.


Facilities
Bedroom:
- Wardrobe or closet
Kitchen:
- Children’s high chair
- Dining table
- Coffee machine
- Cleaning products
- Toaster
- Stovetop
- Oven
- Kitchenware
- Electric kettle
- Kitchen
- Washing machine
- Dishwasher
- Refrigerator
- Kitchenette
Bathroom:
- Toilet paper
- Towels
- Towels/sheets (extra fee)
- Bath or shower
- Private bathroom
- Hairdryer
- Shower
Wellness:
- Sauna
Living Area:
- Dining area
- Sofa
- Seating Area
Food & Drink:
- Tea/Coffee maker
Miscellaneous:
- Non-smoking throughout
- Heating
- Family rooms
- Non-smoking rooms
Room Amenities:
- Sofa bed
- Drying rack for clothing
- Clothes rack
- Private entrance
- Iron
Languages spoken:
- German
- English
Safety & security:
- Smoke alarms
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Cable channels
- Satellite channels
- TV
Reception services:
- Invoice provided
Building characteristics:
- Private apartment in building


Rules
Pets:
- Pets are not allowed.
Smoking:
- Smoking is not allowed.
Check-in:
- From 15:00 to 22:00
- You’ll need to let the property know in advance what time you’ll arrive.
Check-out:
- Until 11:00
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
Facilities:
Cleanliness:
Value for money:
Send Us a Message
Fill out the form below, and one of our concierge specialists will get back to you promptly.