

Hotel Description
Look, I’ve stayed at my fair share of Hamburg hotels, and the ARCOTEL Rubin honestly surprised me in the best way. Walking in, you get this immediate sense that someone actually thought about design here – not in that sterile, trying-too-hard way, but more like they wanted to create something that feels both polished and lived-in. The lobby has this warm, ruby-red theme (yeah, I see what they did with the name) that could’ve been cheesy but somehow works perfectly against the sleek lines and contemporary furniture.
What really got me was how they’ve nailed that sweet spot between being a proper 4-star place without all the stuffiness. The rooms are spacious – I mean actually spacious, not “spacious for Hamburg” spacious, which is usually code for “you can open your suitcase if you move the chair.” The beds are fantastic, and honestly, after walking around Hamburg all day (those cobblestones will get you), that matters more than you’d think. The bathrooms have this nice modern feel with rainfall showers that actually have decent water pressure – you know how hit-or-miss that can be in European hotels. One thing that struck me was how quiet it stays at night, which is pretty impressive considering Hamburg’s nightlife scene. I was expecting some street noise, but the windows do their job well.
The staff here actually seem to know Hamburg, not just the tourist checklist stuff. When I asked about getting to the Speicherstadt early to beat the crowds, the front desk guy gave me this whole spiel about which U-Bahn connection to take and mentioned that Wednesday mornings are weirdly busy because of some tour group schedule – that’s the kind of insider knowledge you don’t get everywhere. Breakfast is solid too, though I’ll be honest, it’s not going to blow your mind. But there’s good coffee, proper bread (this is Germany, after all), and they’ve got both the German breakfast staples and enough international options that you won’t feel stuck. The 8.1 rating makes total sense to me – it’s the kind of place that doesn’t have any glaring problems and gets most things right without necessarily being revolutionary. I’d definitely stay here again, especially since Hamburg hotels can be pretty hit-or-miss, and finding one that just works well across the board is actually harder than you’d think.
Rooms
- Estimated price from: $156. Comfort Double or Twin Room with 2 single beds for Max persons: 2
- Estimated price from: $179. Superior Double or Twin Room with 2 single beds for Max persons: 2
- Estimated price from: $223. Junior Suite with 2 single beds and 1 sofa bed for Max persons: 2
- Estimated price from: $268. Suite with 2 single beds and 1 sofa bed for Max persons: 2


Reviews
Abdulrahman from Saudi Arabia – 26 April 2025 (7/10)
Location
What could be improved: Parking chargesColin from United Kingdom – 25 April 2025 (9/10)
Excellent hotel. Great breakfast and really accommodating staff.
What could be improved: A bottle opener in the room was the only thing missing!Fabio from Germany – 21 April 2025 (9/10)
All good. Quiet, clean and very close to the U-Bahn.
You are also close to the downtown if you want to have a walk
What could be improved: NothingIan from United Kingdom – 15 April 2025 (9/10)
Very comfortable hotel located conveniently close to U-Bahn
Stephan from Netherlands – 10 April 2025 (9/10)
Good Location close to Central Station friendly staff they organised that Secure Space for the 22 bikes of our group!
Nicole from Canada – 27 March 2025 (9/10)
Location, Space and stuff.
What could be improved: I did not like that the hotel room had a carpet!Wiebke from Germany – 23 March 2025 (8/10)
Fitness and wellness area, the view, complimetary coffee, tea, bottled water and apples,.
What could be improved: Some facilities were a bit outdated (airing system, sink and bathtub drain plugs should be reniewed).Renate from Spain – 10 March 2025 (8/10)
Great location, great staff
What could be improved: the room was smaller than the ones I stayed in before, room was older and not renovated, didn’t have a refrigeratorEva from Czech Republic – 2 March 2025 (8/10)
We spent 1 night. Accommodation nice, within walking distance to the center. Breakfast excellent, bed comfortable.
What could be improved: The unpleasant surprise came at the end. We arrived at 2:30 p.m. and left at 6 p.m. the next day. The hotel charged 40 EUR for car parking on top of the room rate, which is pretty awful considering that we parked for 6 hours after checking out. No mention of the fact that there would be a similar amount for parking anywhere in the booking. In addition, parking is a big adrenaline rush, nowhere have I experienced such a narrow and apparently, judging by the scuffed walls, very often unmanaged driveway to the garage spaces.Konstantin from Germany – 23 February 2025 (9/10)
A modern and comfortable hotel in a good area with access to a main street. Spacious rooms, friendly staff, and a reasonably priced underground garage—cheaper than street parking. Pet-friendly. A store is nearby. Affordable at €80 per night.
What could be improved: No major drawbacks.
SURROUNDINGS
What’s nearby:
- Niemitz-Haus: 1.1 km
- Levantehaus Hamburg: 1.1 km
- Fritz-Schumacher-Bau: 500 m
- Hamburger Kunsthalle: 1.2 km
- Alsterwiese Schwanenwik: 1.3 km
- Jürgen-W.-Scheutzow-Park: 600 m
- Bürgerliche Stadterweiterung: 850 m
- Museum für Kunst und Gewerbe: 750 m
- Planten und Blomen Wasserspiele: 400 m
- Ehem. Polizei-Hochhaus Berliner Tor: 650 m
Restaurants & cafes:
- Restaurant Kabul: 50 m
- Restaurant Crystal Bar: 30 m
- Restaurant Café Türkis: 50 m
Top attractions:
- Deichtorhallen: 1.4 km
- Hamburg Dungeon: 2.5 km
- Old Elbe Tunnel: 4.4 km
- St. Pauli Piers: 3.8 km
- Dialog im Dunkeln: 1.7 km
- Planten un Blomen: 2.9 km
- Miniatur Wunderland: 2.6 km
- Bucerius Kunst Forum: 1.9 km
- Hamburg war memorial: 1.8 km
- Old Botanic Garden Hamburg: 2.4 km
Natural beauty:
- Forest Wandsbeker Gehölz: 5 km
- Lake Binnenalster and Aussenalster lakes: 1.5 km
Public transport:
- Train Lohmühlenstraße: 200 m
- Train Hamburg Central Bus Station: 600 m
- Metro Berliner Tor underground station: 750 m
- Metro Lohmühlenstraße underground station: 350 m
Closest airports:
- Hamburg Airport: 8 km
- Lübeck Airport: 69 km
- Hamburg Finkenwerder Airport: 20 km
Facilities
Bedroom:
- Wardrobe or closet
General:
- Pet bowls
- Pet basket
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Heating
- Soundproofing
- Laptop safe
- Packed lunches
- Carpeted
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Kitchen:
- Electric kettle
Parking:
- Parking garage
- Accessible parking
Bathroom:
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Toilet
- Hairdryer
- Bath
Wellness:
- Spa and wellness centre
- Fitness centre
- Sauna
Activities:
- Themed dinner nights
Living Area:
- Desk
Food & Drink:
- Coffee house on site
- Fruits
- Wine/champagne
- Kid meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Tea/Coffee maker
Accessibility:
- Emergency cord in bathroom
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
Languages spoken:
- German
- English
Cleaning services:
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
Reception services:
- Invoice provided
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Business centre
- Meeting/banquet facilities


Rules
Pets:
- Pets are allowed. Charges may be applicable.
Groups:
- When booking more than 5 rooms, different policies and additional supplements may apply.
Check-in:
- From 3:00 PM
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 12:00 PM
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
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