Ludwig-Erhard-Straße 7, Hamburg Neustadt, 20459 Hamburg, Germany
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Hotel Description

Look, I’ll be honest – when I first walked into Citadines Michel Hamburg, I wasn’t expecting much from what appeared to be another aparthotel chain. But you know what? This place actually surprised me, and that doesn’t happen often anymore.

The location is what really sold me on it. You’re right in the thick of Hamburg’s energy without being stuck in tourist trap central, if that makes sense. I mean, you can actually walk to the Speicherstadt (those gorgeous red-brick warehouses) without your feet screaming at you, and the whole St. Pauli area is close enough that you’ll hear just a hint of the nightlife buzz – but not so close that drunk tourists are stumbling past your window at 3 AM. The neighborhood has this lived-in feeling where you’ll see actual Hamburgers grabbing their morning coffee, not just people clutching guidebooks.

What I really appreciated was how the rooms felt more like temporary apartments than hotel boxes. The kitchenette isn’t just for show – you can actually cook a decent meal if you want to skip the restaurant scene for a night. The bed was properly comfortable (not that weird European extra-firm thing some places do), and honestly, the whole setup made me feel less like a tourist and more like someone who just happened to be living in Hamburg for a few days. The staff seemed genuinely helpful too, not just going through the motions – they knew the area well enough to point me toward a fantastic little fish market on Saturday mornings that I never would’ve found otherwise.

Here’s the thing though – don’t expect flashy luxury. This isn’t the kind of place with marble everything and a concierge in white gloves. But that 8.4 rating makes total sense because it delivers exactly what you need: clean, comfortable, well-located, and reasonably priced for what Hamburg usually costs. The shower pressure was actually decent (always a gamble in Europe), and the soundproofing worked well enough that I slept through whatever was happening on the street below. I did notice the elevators are a bit slow during busy check-in times, but that’s pretty minor in the grand scheme of things. If you’re the type who wants to experience Hamburg like someone who lives there rather than just passing through, this place gets it right.

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Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 2 metres)

Kitchen:

  • Dining table
  • Coffee machine
  • Cleaning products
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Dishwasher
  • Microwave
  • Refrigerator
  • Kitchenette

Parking:

  • Parking garage
  • Electric vehicle charging station

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Wellness:

  • Fitness centre

Transport:

  • Bicycle rental

Activities:

  • Cycling

Living Area:

  • Dining area
  • Seating Area
  • Desk

Common areas:

  • Shared lounge/T V area

Food & Drink:

  • Grocery deliveries
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Miscellaneous:

  • Pet bowls
  • Pet basket
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Outdoor & View:

  • City view

Room Amenities:

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Hypoallergenic
  • Hardwood or parquet floors
  • Tile/marble floor
  • Soundproofing
  • Private entrance
  • Ironing facilities
  • Iron

Languages spoken:

  • German
  • English

Cleaning services:

  • Trouser press
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box

Services & Extras:

  • Wake-up service
  • Wake up service/Alarm clock

Media & Technology:

  • Streaming service (like Netflix)
  • iPod dock
  • Flat-screen TV
  • Laptop safe
  • Satellite channels
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre

Building characteristics:

  • Detached
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Rules

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 7 rooms, different policies and additional supplements may apply.

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 3:00 PM
  • You’ll need to let the property know in advance what time you’ll arrive.

Check-out:

  • Until 11:00 AM

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.0

Comfort:

8.7

Location:

9.3

Free WiFi:

8.6

Facilities:

8.7

Cleanliness:

8.8

Value for money:

8.0

Send Us a Message

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