Graumannsweg 10, Hohenfelde, 22087 Hamburg, Germany
map
Image 1 of Crowne Plaza Hamburg-City Alster, an IHG Hotel
Image 2 of Crowne Plaza Hamburg-City Alster, an IHG Hotel

Hotel Description

You know what? I wasn’t expecting much when I first pulled up to the Crowne Plaza Hamburg-City Alster – I mean, it’s part of a big chain, right? But honestly, this place surprised me in the best way possible. The location is absolutely perfect if you want to feel like you’re actually in Hamburg rather than some generic hotel bubble. You’re right by the Alster lake, which locals just call “the Alster,” and I spent way too many mornings walking along the water with my coffee watching the early joggers and dog walkers do their thing.

The building itself has this solid, no-nonsense vibe that somehow feels both international and distinctly German – clean lines, good materials, nothing flashy but everything works exactly as it should. Check-in was refreshingly quick (the staff actually seemed to know what they were doing), and my room had this great view toward the water. I actually kept the curtains open at night because the city lights reflecting on the Alster were pretty magical. The rooms are what you’d expect from a solid 4-star place – comfortable bed, good shower pressure, decent-sized desk if you need to work. Nothing revolutionary, but honestly, sometimes you just want things to work properly without any surprises.

What really sold me on this place was how easy it made exploring the city. You can walk to the Jungfernstieg shopping area in about ten minutes, and the whole Speicherstadt warehouse district is totally doable on foot if you don’t mind a pleasant 20-minute stroll. I found myself using the hotel as a home base and just wandering – grabbed dinner in the Schanzenviertel one night, explored the fish market area another morning (pro tip: it gets absolutely packed on Sunday mornings, but it’s worth the chaos). The neighborhood around the hotel has that nice mix of business-y during the day and relaxed in the evenings. I never felt like I was in some touristy dead zone after 6 PM, you know? There are actually locals around, grabbing drinks, walking their dogs, living their lives. That 8.5 rating makes total sense to me – it’s not trying to be the fanciest place in town, but it nails all the important stuff and the location really can’t be beat if you want to experience Hamburg like someone who actually lives there instead of just checking boxes on a tourist list.

Image 3 of Crowne Plaza Hamburg-City Alster, an IHG Hotel
Image 4 of Crowne Plaza Hamburg-City Alster, an IHG Hotel

Facilities

View:

  • View

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Pet bowls
  • Pet basket
  • Minimarket on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Kitchen:

  • Electric kettle
  • Refrigerator

Parking:

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Wellness:

  • Fitness/spa locker rooms
  • Fitness
  • Spa lounge/relaxation area
  • Fitness centre
  • Sauna

Transport:

  • Public transport tickets

Activities:

  • Cycling
  • Billiards

Living Area:

  • Seating Area

Food & Drink:

  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • German
  • English
  • Spanish
  • French
  • Dutch

Cleaning services:

  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Meeting/banquet facilities
Image 5 of Crowne Plaza Hamburg-City Alster, an IHG Hotel
Image 6 of Crowne Plaza Hamburg-City Alster, an IHG Hotel

Rules

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 6 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00 to 00:00

Check-out:

  • From 01:00 to 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.2

Comfort:

9.0

Location:

8.5

Free WiFi:

8.6

Facilities:

8.8

Cleanliness:

9.1

Value for money:

8.3

Send Us a Message

Fill out the form below, and one of our concierge specialists will get back to you promptly.