Billwerder Neuer Deich 14, 20539 Hamburg, Germany
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Image 1 of HI Hotel International Hamburg
Image 2 of HI Hotel International Hamburg

Hotel Description

Honestly, when I first walked into HI Hotel International Hamburg, I wasn’t expecting much – the name sounds sort of generic, you know? But this place actually surprised me in the best way. It’s one of those solid 4-star spots that doesn’t try to be fancy but just gets everything right. The lobby has this clean, modern vibe without being sterile, and the staff at check-in were genuinely helpful (not just going through the motions like at some places).

What I really appreciated was how the hotel sits in Hamburg proper – you’re not stuck out in some business district wondering how to get anywhere interesting. I mean, Hamburg’s got this great energy, especially around the Speicherstadt area and near the Elbe, and you can actually feel connected to the city from here. The rooms are well-designed too, with decent soundproofing which matters more than you’d think in a bustling city like this. I stayed on the fifth floor and barely heard any street noise, even with the windows cracked open. The beds are comfortable (firm but not rock-hard), and there’s enough space to spread out your stuff without feeling cramped. Little touches like good lighting for reading and outlets where you actually need them show someone was thinking about what travelers really want.

The breakfast setup was better than expected – fresh bread that actually tastes like something, decent coffee, and they had some local specialties mixed in with the usual hotel fare. You know what struck me most though? The whole place just felt… reliable. Like, you’re not going to have any nasty surprises, but you’re also not paying premium prices for marble bathrooms you don’t need. The 7.5 rating makes perfect sense to me – it’s not going to blow your mind, but it’s going to deliver exactly what it promises. I’d definitely stay here again, especially if I wanted to explore Hamburg without worrying about where I’m sleeping. It’s the kind of place where you can focus on enjoying the city instead of dealing with hotel drama, which honestly is sometimes exactly what you want from a trip.

Image 3 of HI Hotel International Hamburg
Image 4 of HI Hotel International Hamburg

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Vending machine (snacks)
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Packed lunches
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms

Kitchen:

  • Electric kettle
  • Refrigerator

Parking:

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath

Transport:

  • Public transport tickets

Activities:

  • Bicycle rental

Living Area:

  • Desk

Food & Drink:

  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Languages spoken:

  • German
  • English
  • French
  • Russian

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
Image 5 of HI Hotel International Hamburg
Image 6 of HI Hotel International Hamburg

Rules

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00 to 00:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.7

Comfort:

7.8

Location:

7.3

Free WiFi:

8.1

Facilities:

7.4

Cleanliness:

8.1

Value for money:

7.3

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