Ueberseeallee 15, HafenCity, 20457 Hamburg, Germany
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Image 1 of Holiday Inn – Hamburg – HafenCity, an IHG Hotel
Image 2 of Holiday Inn – Hamburg – HafenCity, an IHG Hotel

Hotel Description

So I’ve stayed at the Holiday Inn in HafenCity a couple times now, and honestly? It’s become my go-to when I’m in Hamburg. The thing about this place is – well, first off, you’re right in the heart of HafenCity, which if you haven’t been, is basically Hamburg’s answer to what happens when urban planners actually get it right. I mean, you walk out the front door and you’re surrounded by this mix of sleek modern architecture and working harbor vibes that somehow doesn’t feel forced or touristy.

The hotel itself hits that sweet spot where it’s polished enough that you feel like you’re treating yourself, but not so fancy that you’re afraid to drop your backpack on the lobby floor. Check-in was smooth both times – the staff actually seem to know the neighborhood, which sounds basic but you’d be surprised how rare that is. They pointed me toward this little coffee roastery about three blocks away that I never would’ve found otherwise. The rooms are what you’d expect from a solid 4-star place, but here’s what I appreciated: the soundproofing is legit. HafenCity can get lively, especially on weekends when people are wandering between the restaurants and bars, but once you’re inside, it’s quiet. The beds are comfortable in that firm-but-not-hard way, and the shower pressure – look, I’m not usually the guy who obsesses over hotel showers, but this one actually wakes you up in the morning.

What really sold me on this place, though, is the location without feeling like you’re paying tourist tax for it. You’re a ten-minute walk to the Speicherstadt (those red brick warehouse buildings that look incredible at sunset), but you’re also close enough to the real Hamburg that you can grab dinner somewhere locals actually eat. I stumbled into this Turkish place nearby that had a line of construction workers at lunch – always a good sign. The area gets busy during the day with people working in the surrounding offices, but evenings have this nice energy where it feels alive without being chaotic. Parking was surprisingly manageable too – there’s a garage situation that doesn’t completely destroy your budget, which in Hamburg city center is basically a minor miracle. The 8.5 rating makes sense to me; it’s not trying to be the fanciest place in the city, but everything works the way it should, the staff know their stuff, and you wake up feeling like you’re actually in Hamburg, not in some generic hotel bubble that could be anywhere.

Image 3 of Holiday Inn – Hamburg – HafenCity, an IHG Hotel
Image 4 of Holiday Inn – Hamburg – HafenCity, an IHG Hotel

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproofing
  • Carpeted
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Electric kettle

Parking:

  • Parking garage
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower

Wellness:

  • Fitness
  • Fitness centre

Activities:

  • Bicycle rental

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed

Languages spoken:

  • German
  • English

Cleaning services:

  • Trouser press
  • Ironing service
  • Dry cleaning

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV

Reception services:

  • Lockers
  • Luggage storage
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
Image 5 of Holiday Inn – Hamburg – HafenCity, an IHG Hotel
Image 6 of Holiday Inn – Hamburg – HafenCity, an IHG Hotel

Rules

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.2

Comfort:

9.0

Location:

8.7

Free WiFi:

8.7

Facilities:

8.8

Cleanliness:

9.1

Value for money:

7.9

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