

Hotel Description
You know what? Mertens Zimmervermietung isn’t going to win any design awards, but honestly, that’s part of its charm. This little 3-star spot has that authentic German guesthouse vibe that you just can’t fake – I’m talking about the kind of place where the owner actually remembers your name and asks how you slept at breakfast. The moment you walk in, there’s this unmistakable smell of fresh coffee and something that reminds me of my grandmother’s house (in the best way possible). The lobby’s nothing fancy, but it’s genuinely welcoming, and the check-in process is refreshingly straightforward – no upselling, no complicated key cards that never work.
What really surprised me was how quiet the rooms are, especially considering it’s right in the thick of things. I mean, you’re close enough to walk everywhere that matters, but somehow the street noise just doesn’t penetrate the walls. The rooms themselves are exactly what you’d expect from a solid 3-star – clean, comfortable beds that don’t have you waking up with a crick in your neck, and surprisingly good water pressure in the shower. Nothing Instagram-worthy, but everything works, and honestly, isn’t that what you really want after a long day of exploring? The WiFi actually functions properly too, which I’ve learned not to take for granted at smaller places like this.
Here’s the thing that really sets Mertens apart though – the staff genuinely seems to care about whether you have a good time. They’ll point you toward the local bakery that opens early (trust me on this one), give you real directions instead of just handing you a tourist map, and they’re not pushy about it. I’ve stayed at plenty of places with higher ratings that felt completely soulless, but this spot has that lived-in authenticity that makes you feel like you’re actually experiencing the place rather than just passing through. The 8.3 rating makes perfect sense when you think about it – it’s not trying to be something it’s not, but what it does, it does really well. Perfect for travelers who want a genuine local experience without breaking the bank or dealing with pretentious hotel nonsense.
The concierge service in Hamburg can arrange exclusive tours of the historic port, secure reservations at traditional seafood restaurants, and organize personalized visits to the UNESCO World Heritage Speicherstadt and vibrant St. Pauli district.
Rooms
- Estimated price from: $80. Twin Room with 2 single beds for Max persons: 2
- Estimated price from: $80. Double Room with Shared Bathroom and shared Kitchen with 1 extra-large double bed for Max persons: 2
- Estimated price from: $83. Double Room with 1 large double bed for Max persons: 2
- Estimated price from: $83. Deluxe Double Room with 2 × 1 extra-large double bed for Max persons: 2
- Estimated price from: $101. One-Bedroom Apartment with 1 large double bed for Max persons: 2
- Estimated price from: $62. Budget Single Room with 1 single bed for Max persons: 1


Reviews
Tuuli from Finland – 5 December 2024 (8/10)
Location is great – several cafes for breakfast and grocery. Near u and S stations.
What could be improved: The room in the older part of the building was a little bit cold this time of the year.Shuyang from Germany – 21 September 2024 (9/10)
Friendly host
What could be improved: Not very soundproofChristopher from United Kingdom – 9 August 2024 (8/10)
Lovely decor, had everything as needed, great value for money
What could be improved: A bit of confusion with getting the keys- messages beforehand via the Booking.com app would have been helpfulLilas from Belgium – 25 July 2024 (8/10)
Situation is good
Very clean
Safe
Cute kitchen
Decoration
Equipment
What could be improved: The lights are broken or not enough
The luminosity, windows are bad
No free bottle of water
WiFi is not working so well, very slow
Tv only has German channelsIaroslav from Ireland – 20 June 2024 (8/10)
Great value for money place in a good location with a super friendly host. Happy with this choice and enjoyed my time there
Linda from Sweden – 7 June 2024 (8/10)
Nice and fresh rooms. Very clean. Beautiful design. We had booked 2 double rooms and they had individual design. The host was very nice and friendly and solved upcoming problems in a good way. There was good facilities for cooking your own food. Just a few 100 m from the u-bahn and s-bahn to the city center. 13 minutes with train. Good restaurants and shopping in the area. Perfect with a parking house in a galleria just on the opposit side of the street. We pay only 13 euro for 3 days and nights in the parking house.
The rooms was also good value for money. We are satisfied and can definitely recommend this accomondation.Chihyu from Taiwan – 30 April 2024 (8/10)
It takes within 5 mins to get U-Bahn, S-Bahnand, shopping area and Mertens Zimmervermietung is very very clean
What could be improved: Couldn't make it to get into Mertens Zimmervermietung, because no one answer neither the door nor the number indicates on the door to call host. Was waiting outside and waited more or less half an hourLaura from Germany – 14 December 2023 (9/10)
Lovely, quiet stay in Hamburg, it is around 15min from train station with U1. It is located in a super quiet area of Hamburg so anyone interested in quiet nights, this is the place.
My room was called lighthouse and the design was amzing, huge, bed super comfortable, and the shared facilities were kept spotless.
Totally recommend it.Nagni from Estonia – 25 October 2023 (9/10)
Clean and comfortable. Very nice staff.
What could be improved: Nothing in particularAnthony from United Kingdom – 12 October 2023 (8/10)
The apartment was secure and comfortable.
What could be improved: The apartment could have done with more natural light. The kitchen facilities were good, smaller pans would have been helpful for a single traveller.
SURROUNDINGS
What’s nearby:
- Jacobipark: 950 m
- Hammer Park: 1.9 km
- Haus Neuerburg: 1.8 km
- Mühlenteichpark: 400 m
- Gitarrenspielerin: 500 m
- Familienbildung Hamm-Horn: 2.1 km
- Hundewiese Pfenningsbusch: 1.5 km
- Hundewiese Dulsberger Grünzug: 1.8 km
- Spielplatz Friedrichsberger Straße: 1.1 km
- State Archive of the Free and Hanseatic city of Hamburg: 700 m
Restaurants & cafes:
- Restaurant Köz Adana: 300 m
- Restaurant Pink Bambus: 300 m
- Restaurant Urfam Restaurant: 350 m
Top attractions:
- Deichtorhallen: 5 km
- Old Elbe Tunnel: 12 km
- St. Pauli Piers: 8 km
- Bullenhuser Damm: 4.4 km
- Dialog im Dunkeln: 5 km
- Norderelbe Bridge: 5 km
- Hamburg Planetarium: 5 km
- Miniatur Wunderland: 6 km
- Hamburger Kunsthalle: 5 km
- Alma Hoppes Lustspielhaus: 6 km
Natural beauty:
- Lake Außenalster: 6 km
- Forest Wandsbeker Gehölz: 2.3 km
Public transport:
- Train Wandsbek Markt: 500 m
- Train Bahnhof Wandsbeker Chaussee: 350 m
- Metro Ritterstraße underground station: 1.3 km
- Metro Wandsbeker Chaussee underground station: 300 m
Closest airports:
- Hamburg Airport: 8 km
- Lübeck Airport: 66 km
- Hamburg Finkenwerder Airport: 23 km
Facilities
Kitchen:
- Shared kitchen
Outdoors:
- Outdoor furniture
Transport:
- Shuttle service
- Airport shuttle
Activities:
- Hiking
- Canoeing
Food & Drink:
- Grocery deliveries
Miscellaneous:
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Non-smoking rooms
Languages spoken:
- German
- English
Cleaning services:
- Daily housekeeping
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- Safety deposit box
Reception services:
- Invoice provided
- Private check-in/check-out
- Tour desk
- Express check-in/check-out


Rules
Pets:
- Free! Pets are allowed on request. No extra charges.
Parties:
- Parties/events are not allowed
Smoking:
- Smoking is not allowed.
Check-in:
- From 12:00 to 00:00
- You’ll need to let the property know in advance what time you’ll arrive.
Check-out:
- From 09:00 to 10:00
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
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