Heiligengeistbrücke 4, Hamburg Neustadt, 20459 Hamburg, Germany
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Image 1 of Steigenberger Hotel Hamburg
Image 2 of Steigenberger Hotel Hamburg

Hotel Description

Look, I’ve stayed at a lot of five-star places, but the Steigenberger Hamburg actually gets what luxury hospitality should feel like. You walk into that lobby and – I mean, it’s impressive without being stuffy, you know? The kind of place where you don’t feel underdressed in jeans, but you also wouldn’t be surprised to spot someone important having a quiet business dinner.

What really got me was how the staff seemed to anticipate things without hovering. Check-in was smooth (even when I arrived way earlier than I should have), and honestly, the concierge knew Hamburg like he’d lived here his whole life – which, turns out, he had. He steered me toward this little fish market area that I never would’ve found otherwise, and away from the tourist traps near the harbor that everyone talks about. The rooms are spacious in that European way where you’re not bumping into furniture every time you turn around, and the beds are seriously comfortable. Sometimes these fancy hotels go overboard with the pillow situation, but they got it just right.

The location is pretty smart too – you’re close enough to walk to the Speicherstadt (those red brick warehouse buildings that look incredible at sunset) without being right in the middle of all the cruise ship chaos. I could hear a bit of city noise, but nothing that kept me awake, and there’s something nice about feeling connected to the energy of the place rather than sealed off in some sterile bubble. The breakfast situation deserves a mention – they do this whole spread that manages to feel both elegant and actually filling, with local stuff mixed in with the usual international options. Parking was handled without drama, which honestly can make or break a stay when you’re dealing with narrow European streets and rental cars.

Here’s the thing – Hamburg’s got this interesting mix of maritime history and modern culture, and this hotel kind of captures that balance. It’s polished enough for business travelers (saw plenty of them in the lobby), but relaxed enough that you can just enjoy being in this cool city without feeling like you need to dress up every time you walk through the lobby. At an 8.5 rating, you’re getting what you pay for, and sometimes that’s exactly what you want.

To book a hotel in Hamburg during the famous Hamburg DOM festival season, visitors should make reservations well in advance as the city attracts maritime enthusiasts and culture lovers from around the world.

Rooms

  • Estimated price from: $244. Standard Double Room with 1 large double bed and 2 single beds for Max persons: 2
  • Estimated price from: $246. Standard Triple Room with 2 single beds, 2 × 1 futon bed and 1 extra-large double bed for Max persons: 2
  • Estimated price from: $253. Superior Double Room with 1 large double bed and 2 single beds for Max persons: 2
  • Estimated price from: $290. Deluxe Double Room with 2 single beds for Max persons: 2
  • Estimated price from: $375. Junior Suite with 1 large double bed for Max persons: 2
  • Estimated price from: $557. Superior Suite with 1 large double bed for Max persons: 2
  • Estimated price from: $692. Deluxe Suite with 1 large double bed for Max persons: 2
  • Estimated price from: $1,593. Presidential Suite with 1 large double bed for Max persons: 2
Image 3 of Steigenberger Hotel Hamburg
Image 4 of Steigenberger Hotel Hamburg

Reviews

  • Randall from United States – 7 May 2025 (9/10)

    Everything , the most important , the room have space for 2 pieces of luggage open , many mirrors , usb by the bed , great size of the room , excellent taste very elegant and simple , just the right balance . The best room I ever been .

    What could be improved: I love everything!

  • Mario from Brazil – 2 May 2025 (8/10)

    Very well located hotel, at walking distance from everywhere in central Hamburg. very attentive staff, a good breakfast, a nice place to stay. And there are S and U-Bahn stations nearby.

    What could be improved: There are no amenities in the bathromm. I missed some.

  • Le from China – 29 April 2025 (9/10)

    Very good hotel , 5 stars standard and very big room and nice location. Service is nice

    What could be improved: Hotel has no direct telephone number , only a service center , you need contact by email

  • Stephanie from United Kingdom – 25 April 2025 (9/10)

    Convenient, central location without being too busy. Generous room size and fantastic water pressure in the shower.

    What could be improved: Staff are helpful but indifferent.

  • Wael from Turkey – 22 April 2025 (9/10)

    Every thing

    What could be improved: Nothing to say

  • Muhammad from Pakistan – 20 April 2025 (9/10)

    Everyone and everything is just superb. Will come back here only. Top notch 100/10

    What could be improved: 2 days were not enough 🙂

  • Marcus from Australia – 19 April 2025 (8/10)

    Great location to start exploring.
    Breakfast was plenty and the selection was commendable!

    What could be improved: Not much I didn't like.
    I would prefered a firmer mattress.

  • Ivan from Russia – 16 April 2025 (9/10)

    Great hotel in the middle of the city. Good breakfast, very comfortable bed and pillows)

  • Plamen from Bulgaria – 9 April 2025 (9/10)

    I do not think that there is a better location and hotel in town.

  • Dionne from United Kingdom – 7 April 2025 (9/10)

    Everything was on point view,food clean beautiful love it

    What could be improved: Everything was too great

SURROUNDINGS

What’s nearby:

  • Alte Börse: 400 m
  • Warenspeicher: 450 m
  • Rademachergang: 600 m
  • Haus Brandanfang: 450 m
  • Krameramtsstuben: 500 m
  • Mehrfamilienhaus: 500 m
  • St. Nikolai Church: 400 m
  • Bucerius Kunst Forum: 450 m
  • Hamburg war memorial: 650 m
  • Haus der Patriotischen Gesellschaft: 550 m

Restaurants & cafes:

  • Restaurant Calla: 2 m
  • Restaurant Marinehof: 40 m
  • Restaurant Bistro am Fleet: 2 m

Top attractions:

  • Hamburg Dungeon: 900 m
  • Old Elbe Tunnel: 2 km
  • St. Pauli Piers: 1.4 km
  • Dialog im Dunkeln: 1.4 km
  • Planten un Blomen: 1.4 km
  • Miniatur Wunderland: 900 m
  • Gustav Mahler Museum: 750 m
  • Hamburger Kunsthalle: 1.5 km
  • Hamburg History Museum: 1 km
  • Old Botanic Garden Hamburg: 1.4 km

Natural beauty:

  • Lake Inner Alster Lake: 950 m
  • Forest Wandsbeker Gehölz: 8 km

Public transport:

  • Train Jungfernstieg: 750 m
  • Train Stadthausbrücke: 20 m
  • Metro Rathaus underground station: 750 m
  • Metro Baumwall underground station: 700 m

Closest airports:

  • Hamburg Airport: 8 km
  • Lübeck Airport: 71 km
  • Hamburg Finkenwerder Airport: 20 km

Facilities

Bedroom:

  • Linen
  • Extra long beds (> 2 metres)

General:

  • Pet bowls
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproofing
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Coffee machine
  • Electric kettle
  • Refrigerator

Parking:

  • Valet parking
  • Parking garage

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer

Outdoors:

  • Terrace

Wellness:

  • Fitness
  • Fitness centre
  • Sauna

Transport:

  • Public transport tickets

Living Area:

  • Seating Area
  • Desk

Food & Drink:

  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed

Languages spoken:

  • German
  • English

Cleaning services:

  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Radio
  • Telephone
  • TV

Reception services:

  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Meeting/banquet facilities
Image 5 of Steigenberger Hotel Hamburg
Image 6 of Steigenberger Hotel Hamburg

Rules

Pets:

  • Pets are allowed on request. Charges may be applicable.

Groups:

  • When booking more than 6 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.8

Comfort:

9.1

Location:

9.6

Free WiFi:

8.3

Facilities:

8.8

Cleanliness:

9.1

Value for money:

8.0

Send Us a Message

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