

Hotel Description
You know what? I wasn’t expecting much when I first heard about The Cloud One Hamburg-Kontorhaus – I mean, the name sounds a bit corporate, right? But honestly, this place surprised me in the best way. It’s tucked right in the Kontorhaus district, which is actually perfect if you want to feel like you’re staying in the real Hamburg rather than some touristy bubble. The building itself has this interesting industrial-chic thing going on that really works with the whole warehouse district vibe. When you walk in, there’s this immediate sense that someone actually thought about the design instead of just slapping together another generic hotel lobby.
The location is what really sold me though – you’re literally surrounded by Hamburg’s brick expressionist architecture (those massive red-brick office buildings from the 1920s are everywhere around here), and you can walk to the Speicherstadt in about ten minutes. I actually found myself taking different routes each morning just to admire the UNESCO World Heritage stuff. The rooms are solidly comfortable without being flashy – clean lines, good lighting for actually reading, and the beds are properly firm. The shower pressure is excellent, which honestly matters more than people admit when you’re traveling. I will say the street-facing rooms can get a bit of traffic noise during rush hour, but it dies down pretty quickly in the evenings. The staff seems to genuinely know the area too – when I asked about where to grab a proper German breakfast that wasn’t overpriced tourist fare, the front desk guy sent me to this little place around the corner that locals actually use.
What I really appreciated was how the hotel feels connected to its neighborhood rather than isolated from it. You’re not stuck in some sterile business district – there are actual cafes and shops within walking distance, and the whole Speicherstadt and HafenCity area is right there when you want to explore. The 8.6 rating makes sense to me; it’s not trying to be the fanciest place in Hamburg, but it does what it does really well. The four-star rating feels accurate too – you get solid comfort and service without paying for unnecessary luxury touches. If you’re the type who wants to actually experience Hamburg rather than just sleep somewhere convenient to the airport, this place gets it right. Plus, the pricing is reasonable for what you get, especially considering you’re staying in one of the city’s most interesting architectural districts.
Rooms
- Estimated price from: $146. Standard King Room with 1 large double bed for Max persons: 2
- Estimated price from: $146. Standard Queen Room with 1 large double bed for Max persons: 2
- Estimated price from: $173. Queen Room with Balcony with 1 large double bed for Max persons: 2
- Estimated price from: $173. Double Room with Terrace with 1 large double bed for Max persons: 2


Reviews
Jūratė from Lithuania – 18 May 2025 (9/10)
Cool Design. Clean.
What could be improved: naLong from Australia – 17 May 2025 (9/10)
Breakfast could be a bit better
What could be improved: Salt in the coffee place with not supposed to be thereHamish from United Kingdom – 17 May 2025 (7/10)
Nice modern rooms, good central location.
What could be improved: room felt a bit small, courtyard view isn’t the best.David from United Kingdom – 15 May 2025 (9/10)
Immensely friendly staff. Especially at the Rooftop bar (great views) We were made to feel very looked after, which was much appreciated as it was our first trip to Germany and we know zero German language!
The place is very new, clean and slick. The bed was very comfortable. Bathroom great.
What could be improved: Two tiny nitpicks and one they should change.
Nitpicks:
The rooms are small, but that is about standard for a big city.
The smart TV has no YouTube to cast to, which is unusual these days.
Negative:
The only proper negative was the lack of tea and coffee making facilities in the room – or any sort of refreshments. I don't remember ever staying anywhere that had none before.
I have to state that the positives definitely outweighed these small negatives. 🙂Maria from Ireland – 14 May 2025 (8/10)
The location was excellent. Very modern and clean.
What could be improved: Large open dining area
Breakfast finished earlyMichaela from United Kingdom – 5 May 2025 (8/10)
Lovely large lobby, great roof terrace and very friendly staff. Excellent location.
What could be improved: Would love at a minimum to see a bottle of water in the room in the absence of a minibar and kettle.Mahmoud from Oman – 5 May 2025 (7/10)
Cleaness
What could be improved: There was zero hospitality at the room , even no single bottle of water !!!Adir from Israel – 29 April 2025 (8/10)
Location is key, and the hotel sits in very good location, the bar and the restaurant below and above on the roof, were a great place to eat and drink
What could be improved: The room was small, very small, if you are 2 adults with 2 suitcases, there is not much place for you to move. No telephone to call ask for ice or what ever, if you don’t put the towels on the floor they wont change them. Little thing that matterUrs from Switzerland – 26 April 2025 (9/10)
It’s close to the subway (in front of the entrance) and also if you walk very close to Speicherstadt and little Alster region. The breakfast is really nice and fresh, also for solo travellers they offer bar seats if you don’t want a table for your own.
What could be improved: I was there by car and payed for the parking and did go away by car during the day. As I came back the parking was full and I couldn’t get back in and had to wait. When you sell parking tickets you should reserve these amount of parking.Leigh from Netherlands – 25 April 2025 (9/10)
Great location, functional hotel for work and price. Good bar.
SURROUNDINGS
What’s nearby:
- Thaliahof: 400 m
- Afrikahaus: 200 m
- Versmann-Haus: 500 m
- Deichtorhallen: 650 m
- Rathausmarkthof: 500 m
- Dialog im Dunkeln: 400 m
- Levantehaus Hamburg: 450 m
- Ausgrabung Mariendom: 300 m
- Altstadtwache am Klingenberg: 100 m
- Haus der Patriotischen Gesellschaft: 450 m
Restaurants & cafes:
- Restaurant Il Cappuccino: 20 m
- Restaurant Restaurant Perle: 20 m
- Restaurant Bistro & Café Ivy: 30 m
Top attractions:
- Hamburg Dungeon: 1 km
- Old Elbe Tunnel: 3 km
- St. Pauli Piers: 2.4 km
- Miniatur Wunderland: 1.1 km
- Bucerius Kunst Forum: 700 m
- Gustav Mahler Museum: 1.8 km
- Hamburg war memorial: 750 m
- Hamburger Kunsthalle: 1 km
- Hamburg History Museum: 2 km
- Old Botanic Garden Hamburg: 1.8 km
Natural beauty:
- Lake Inner Alster Lake: 650 m
- Forest Wandsbeker Gehölz: 7 km
Public transport:
- Train Jungfernstieg: 750 m
- Train Hamburg Central Station: 950 m
- Metro Meßberg underground station: 200 m
- Metro Mönckebergstraße Underground Station: 400 m
Closest airports:
- Hamburg Airport: 8 km
- Lübeck Airport: 70 km
- Hamburg Finkenwerder Airport: 21 km
Facilities
General:
- Air conditioning
- Non-smoking throughout
- Heating
- Lift
- Facilities for disabled guests
- Non-smoking rooms
Parking:
- Parking garage
- Accessible parking
Bathroom:
- Toilet paper
- Towels
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Outdoors:
- Outdoor furniture
- Sun terrace
- Terrace
Services:
- Concierge service
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Living Area:
- Desk
Food & Drink:
- Snack bar
- Bar
Accessibility:
- Wheelchair accessible
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
- Clothes rack
Languages spoken:
- German
- English
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Radio
- TV
Reception services:
- Invoice provided


Rules
Pets:
- Pets are allowed. Charges may be applicable.
Groups:
- When booking more than 7 rooms, different policies and additional supplements may apply.
Check-in:
- From 15:00
Check-out:
- Until 12:00
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
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