The Suites Rainvilleterrasse

Hotel Description

You know what hit me first about The Suites Rainvilleterrasse? The name actually makes sense once you’re there – it’s not just some fancy marketing nonsense. The place sits right on Rainville, and honestly, the terrace situation is pretty spectacular. I mean, when you’ve got suites with those kinds of views, you’d be crazy not to lean into it.

The whole setup feels like someone took a really good 4-star concept and then actually followed through on the details. Check-in was smooth – none of that awkward hovering while they “find your reservation” drama. The lobby has this lived-in elegance thing going on, sort of upscale but not stuffy. What I really appreciated was how quiet everything felt, even though you’re not exactly in the middle of nowhere. The suites themselves are genuinely spacious (and I’m picky about this after staying in too many “suites” that are basically regular rooms with a couch shoved in the corner). The terraces – well, that’s where you’ll end up spending way more time than you planned. I actually found myself working out there in the mornings with my coffee, which isn’t normally my thing.

Here’s what they get right that a lot of places miss: the staff actually knows the area. Ask about dinner recommendations and you won’t get some generic tourist trap suggestion. They’ll point you toward spots that locals frequent, maybe mention which nights are quieter at certain places. Parking isn’t a headache, which honestly can make or break a stay depending on what you’re used to. The whole place runs smoothly without feeling overly managed – you know how some hotels feel like they’re trying too hard? This isn’t that. It’s more like staying somewhere that just happens to have its act together. The 8.9 rating makes sense when you’re actually there; it’s not perfect (the WiFi could be stronger in some of the suites), but it delivers on what matters. You’ll sleep well, wake up to those terrace views, and probably find yourself extending your stay if you can swing it.

Rooms

• Estimated price from: $302. Suite with Terrace on the Elbe river with 1 extra-large double bed and 1 sofa bed for Max persons: 2

Reviews

• Matthias from United States – 1 May 2025 (9/10)

  Amazing View, Next time in Hamburg we will Book it again. Location great and close to Restaurants

• Nicole from Germany – 15 May 2024 (9/10)

  For our purpose (see the Queen Mary pull into port) it was the perfect location!
  The very large terrace & furniture offered a wonderful view of the Elbe and a lovely sunset & sunrise.
  The bathroom/shower also was designed to offer a similar view.
  Upon our arrival a team member living at the property came to set up the pull-out couch for our daughter.
  Despite the check-in webpage having issues, making it impossible to fill out the required form to check-in, the coordinating team members contacted me and we received the access code.
  Since we arrived on a weekday there was time to resolve it – I do not know if/how it would have been resolved had we arrived on the weekend, since the office hours are only Monday-Friday.

• Helene from Denmark – 31 March 2024 (9/10)

  Everything
  
  What could be improved: Nothing

• Rn39 from Germany – 27 March 2023 (9/10)

  The room was big, very clean and had everything we needed . The sofa opened to a bed so we could sleep in two different beds as well.
  
  The location was 10 minutes walk from the train station and 10 min walk from where we had the conference.
  
  What could be improved: The coffee was terrible. Maybe you should change the capsules 😉

• Kristian from Germany – 4 November 2022 (9/10)

  Flawless place taking into account that it's a staff-less facility. Pleasant and quiet location, all the tourist attractions are easily reachable by bus or S-Bahn.
  From the terrace you have a amazing view across the eastern parts of the Hafen. Breakfast is delivered in front of the room every morning before 8. I understood we had the 'little breakfast' – croissant, muesli, fresh orange juice, coffee machine (capsules) is in the room, just perfect to start your day.
  
  What could be improved: N/A

• Ardy from Netherlands – 7 August 2022 (9/10)

  The view from the balcony, modern and clean hotel, comfortable beds and convenient location
  
  What could be improved: We called to ask how our food could be delivered since no one is downstairs to open the door. We were asked to wait and someone would call us with an answer but no one called.

• Andresas from Germany – 11 March 2025 (6/10)

  Harbour view
  
  What could be improved: No reception

• Martha from Australia – 17 August 2022 (2/10)

  The breakfast dud not appear 2/3 days. Customer support is poor, they sent my code to get in to the wrong email.

• Tommy from Denmark – 7 August 2023 (6/10)

  View is nice, once you find the entrance to the hotel.
  Room and terrace is nice.
  
  What could be improved: No staff, so all communication is in writing.
  Hard to find the entrance if you do not speak german.
  Better signs would be nice.
  Not enough value for the high price.

• Andreas from Austria – 18 May 2025 (9/10)

  Frühstück in der Box ist genial. Menge ausreichend . (2. Croissants lecker !; 2 Vollkornbrot, 2 Weisbrotgebäck; Joghurt Müsli mit Früchten, Frischer Orangensaft; Butter, Marmelade, Honig, Philadephia, 4 Scheiben Wurst, 4 Scheiben Käse; etwas Gurke und Tomaten sowie 2 warme Eier. Tee und Kaffee zum Selbermachen ausreichend vorhanden.
  
  What could be improved: Bei längerem Aufenthalt( 4 Tage) ist das Frühstück immer das gleiche. Abwechslung oder eigene Wahlmöglichkeit wäre toll.
  Das Frühstück kommt Montag bis Freitag um 8.00 Uhr. Samstag und Sonntag leider erst um 9.00 Uhr. Für Tagesaktivitäten eher ungünstig.

SURROUNDINGS

Facilities