Best Western Raphael Hotel Altona

Hotel Description

You know what caught me off guard about the Best Western Raphael Hotel Altona? It’s actually got this quietly confident vibe that sneaks up on you. I mean, when you first walk into the lobby, it doesn’t scream luxury or anything – it’s a solid 3-star place that knows exactly what it is – but there’s something genuinely comfortable about the whole setup that made me feel like I could actually relax here.

The thing about Altona (and honestly, a lot of people skip right past this area) is that you’re getting the real Hamburg experience without all the tourist chaos. I spent most evenings just wandering around the neighborhood, and you’ll find these great little Turkish bakeries and corner pubs that locals actually frequent. The hotel staff – and this surprised me – seemed to really know their stuff about the area. The woman at the front desk gave me directions to this amazing fish market that I never would’ve found otherwise, and she was spot-on about which S-Bahn connections to avoid during rush hour.

What I really appreciated was how the place handles the practical stuff without making a big deal about it. Check-in was smooth, no weird upselling attempts, and my room was ready when they said it would be. The rooms themselves are… well, they’re exactly what you’d expect from a well-run Best Western, which is actually a good thing. Clean, quiet enough (though you might catch some street noise if you’re a super light sleeper), and the bed was legitimately comfortable – I’m talking actually slept-through-the-night comfortable. The bathroom was updated, decent water pressure, and they’d clearly put some thought into the lighting. Small thing, but it matters when you’re getting ready to head out for the day.

Honestly, the 7.7 rating makes perfect sense to me. It’s not trying to be something it’s not, but it delivers on what matters – you get a good night’s sleep, friendly service that feels genuine rather than scripted, and you’re positioned well to explore a side of Hamburg that feels more authentic than the super touristy spots. I ended up staying an extra night just because I was enjoying the rhythm of the neighborhood, and the hotel made extending my stay completely painless. If you’re the type of traveler who values substance over flash and wants to experience Hamburg like someone who actually lives there, this place gets it right.

Travelers should reserve a hotel in Hamburg at least two months ahead of their visit to ensure availability and secure better rates, especially during the peak summer season when the city hosts numerous maritime festivals and outdoor concerts.

Rooms

• Estimated price from: $115. Standard Double Room with 1 large double bed for Max persons: 2
• Estimated price from: $128. Comfort Double Room with 1 large double bed for Max persons: 2
• Estimated price from: $109. Standard Single Room with 1 single bed for Max persons: 1

Reviews

• Maria from Argentina – 21 April 2025 (8/10)

  Really good.
  
  What could be improved: Magnetic cards didn't work

• Abou from Egypt – 17 April 2025 (8/10)

  Location is perfect and staff were very friendly.
  
  What could be improved: N/A

• Neha from Germany – 18 April 2025 (7/10)

  What could be improved: Bathroom fan made lot of noise and also the noise of people walking upstairs was clearly audible early in the morning.

• Justin from Netherlands – 6 March 2025 (8/10)

  Simple – clean – comfortable – quiet
  
  What could be improved: No thermostat temperature control. The bed duvet was too small.

• Andrei from Spain – 31 December 2024 (8/10)

  Nice location
  Big room
  Good personal
  Breakfast
  
  What could be improved: They gave me a wrong room, cheaper. But then they changed it when I asked
  Check which room you receive

• Thomas from Austria – 27 March 2025 (6/10)

  Very small room, old furniture

• Roswitha from Germany – 13 May 2025 (8/10)

  Die Lage direkt am Bahnhof Altona in einer kleinen Nebenstraße ist toll. Kurze Wege nach Ottensen, zur Reeperbahn, den Landungsbrücken oder der Hamburger Innenstadt und so vielen Attraktionen mehr waren zum Hafengeburtstag ideal.
  Zimmerreinigung nur auf Anfrage fand ich für meinen mehrtägigen Aufenthalt auch eine tolle, nachhaltige Idee, die mir mehr Flexibilität und Privatsphäre ermöglicht hat.
  Die Mitarbeiter am Empfang waren super freundlich und hilfsbereit.

• Birgit from Germany – 12 May 2025 (8/10)

  Es war sauber und alles okay; ich komme gerne wieder.
  
  What could be improved: Da fällt mir nichts ein!

• Karin from Germany – 20 April 2025 (9/10)

  zentrale Lage in Hamburg, Parkplatz buchbar, Zimmer mit allem wichtigen ausgestattet, Wasserkocher mit Tee & Kaffeekapseln, mehrere Kissen, Fön
  
  What could be improved: keine Hinweise aus unser Sicht

• Dbt1107 from Denmark – 14 April 2025 (8/10)

  Dejligt værelse, fin størrelse. Og meget vigtigt : Køleskab på værelset. Få minutter fra Altona Banegård. Parkering ved P+R Elbgaustrasse. 4 Euro pr døgn

SURROUNDINGS

Facilities